Andrew Faust Email & Phone Number

1009 West 6th St. Suite 206 Austin, TX 78703

https://www.stevezagorski.com/

Austin, Texas Area

Austin, Texas Area

• Developed and managed a landscape design-build and maintenance business.
• Created cost estimations and bids for jobs and presented proposals to clients.
• Effectively utilized design tools such as AutoCAD, Photoshop, SketchUp and hand drafting to design landscapes.
• Incorporated Xeriscape design techniques to maximize water use efficiency.
• Worked closely with customers to complete projects on time and within budget.
• Managed design projects at every stage of development by ensuring timely delivery of necessary materials and timely execution of sub-contracted work.

Austin, Texas

• Utilized customer service skills to aid citizens of Austin in city government-related issues.
• Resolved issues effectively using de-escalation tactics with disgruntled customers
• Adept at creating memorable customer services experiences to keep the citizen informed and satisfied.
• Learned to focus on and meet the needs of clients by employing a customer service centered mindset.
• Developed active listening skills required to specify the exact needs of an individual in order to completely resolve all issues for compliant and difficult citizens alike!
• Refined time management skills and utilized multi-tasking skills often.

Richmond, Michigan

• Worked closely with customers to ensure satisfaction while being in charge of a multi-million dollar business.
• I effectively lead my team to work together using a positive reinforcement strategy while always encouraging them to do their very best.
• Often was called upon to assist disgruntled customers because of my ability to satisfy their concerns.

Richmond, Michigan

• Worked with inventory and pricing to increase revenue.
• Used knowledge of plants to aid customers in selecting the proper product.

Marathon, Florida

• Completed a design-build renovation project within deadline and budget constraints.

Southfield, Michigan

• Maintaining the facilities while still working closely with customers to satisfy their individual needs.

Romeo, Michigan

• This job taught me the value of hard work along with crucial problem solving skills.

Southfield, Michigan

• Prepared the store for opening and ensured customer’s full satisfaction.

Armada, Michigan

• Interacted and helped customers with specific problems while keeping up the appearance of the facility.

Bachelor Of Applied Science (B.A.Sc.), Architecture

Diploma, General Studies