Andrew Redinger Email & Phone Number

United States

• Lead the global enablement team on all the components of supporting the sales organization, directing sales-related initiatives such as best practices, training, content, tools and technology
• Provided the sales team with the necessary resources to work effectively and efficiently and maximize sales productivity
• Ensured all content across teams is optimized, consistent, and easily accessible, which streamlines and improves the entire sales lifecycle process
• Functioned as a liaison between the sales, capture, proposals, marketing, operations, and corporate support teams, aligning activities, tools, and resources
• Identified and recommended tools, templates, and resources to enable the sales processes and training efforts across MFS
• Created effective onboarding processes for new sales team members so they can be successful in their new role as quickly as possible.

Portland, Oregon Metropolitan Area

• Execute multisite consumer directed and secondary referral sales plan in over 80 business location across 7 states
• Aligned Value Proposition to consumer sales strategy, budgeting and profitability analysis, quality assurance, governmental relations and all compliance according to state and local requirements for all services centers
• Facilitated change in state laws and statutes to address technical security and safety of device programming and functionality to become #1 requested provider by reporting agencies
• Developed and executed process improvement while achieving sustained growth of territory- built territory processes and documents to manage business and stakeholders, creating strategies, budgets, and goals to exceed.
• Worked on system improvement team to increase efficiency and stability of devices; establish system feedback for data errors, gaps, and additional data for analysis
• Established end user journey mapping to identify and establish timeline and informational gaps in the industry

West Coast- West 7 States

• Execute consumer directed sales plan in over 80 locations across 9 states
• Manage all business activities related to Draeger and Service Providers centers- aligned Value Proposition to consumer sales strategy, budgeting and profitability analysis, manage all staff, inventory control, quality.
• Adjust all service centers to align with Value Proposition and profitability, balance specific locations according to geography and transactional activity in collaboration with the RSM/Director
• Developed and executed process improvement, achieving sustained growth of territory- built territory processes and documents to manage business and stakeholders, creating strategies, budgets, and goals to exceed KPI’s
• Collaborated with leadership team on end user project to create on-boarding program with metrics of success, streamline messaging, and promote ownership of call center department
• Established end user journey mapping to identify and establish timeline and informational gaps in the industry

Portland Area, Oregon

• Executed sales strategy and growth plan by building area specific marketing to maintain relationships with Key Customers while building new customer base.
• Created and delivered training on end-to-end formal sales process model and ‘Line of Inquiry’ complete withinstructional design training modules and individual coaching; facilitate all other training programs
• Refined and integrated the territory business and customer action plans to create strategies, budgets, goals, and analysis of customers/markets to utilize time management and foster a growth mindset with KPI’s/reporting
• Prioritized annual objectives including action plans, resourcing models, milestones (KPI’s) with metrics of success,streamline procedures, and promote ownership among management and department leaders
• Established collaborate efforts of cross-functional teams to increase impact of market sales events
• Established and maintained relationships with key accounts, strategic target accounts, and company stakeholders

• Ensured satisfaction and loyalty of customer base while building positive long-term relationships
• Improved company profitability by $105,000 by redesigning documentation process and training program for customer purchasing history
• Refined customer service culture through development of customer interactions
• Increased sales 20% by developing strategic business plan through an in-depth market analysis
• Audited store operations and procedures, prepared month end reports, established performance metrics
• Analyzed customer data trends to reduce excess inventory and customer service benchmarks

Bellevue, WA

• Lead all Customer Service and Store lead generation training for 56 locations
• Train Market Managers and Sales Representatives on Negotiations- Creating Win-win
• Developed strategic business plan through an in-depth market analysis to provide a system solution
• Created ‘business partner’ identity with key decision makers and prospects- a presale advocate
• Increased customer satisfaction and relationships with business partners through in depth product knowledge and strong communication with store management
• Negotiated contracts, rebates, and complaints for account management

• Analyzed all financial aspects of market from P&L management to competition, trends, issues, and opportunities
• Manage merchandise and appropriate inventory to ensure proper risk management and profitability
• Built a successful team with positive working relationships to enhanced customer loyalty
• Developed strategic sales plan for market and the process for lead sharing/delegation for inside and outside sales partners
• Assembled, coached and mentored successful team of employees with positive working relationships to build customer loyalty

Spokane, Washington Area

• Managed all activities which included maximizing sales and profit through merchandising and customer service
• Hired as Seasonal/Temp labor; promoted to ASM in 3 monthsOne of my proudest accomplishments was going from seasonal/temporary position to assistant manager in months. I learned what merchandise staging and add-on sales.

Spokane, Washington Area

• Managed import stainless products inventory
• Built Costco's mobile meal sinks
• Refined Overall QC and shipping for import and Costco sinks

Spokane, Washington

*Work with designers, flooring contractors, end users, etc. to select appropriate products for their projects that fit within their design, budget and time frame.*Travel projects of existing customers and prospect new customers to create specification, quote, and gain commitment.*Manage project from inception to completion including identifying.

Bachelor Of Business Administration (Bba), Human Resources Development

Minor in Management Information Systems

Bachelor Of Business Administration (Bba), Business Administration, Management And Operations

Minor in Business Communications

Associate Of Arts (Aa), Business Administration And Management, General