Partnering with public safety agencies and government across Victoria and Tasmania to deliver innovative technical solutions to address real world issues.Involved across Metropolitan Mobile Radio (MMR), Regional Mobile Radio (RMR), Tasmanian Government Radio Network (TASGRN), CFA Radio Replacement Project, Victoria Police BlueConnect digital transformation project, Victoria Police and Sheriff's Office Victoria Automatic Number Plate Recognition (ANPR) projects and other critical public safety initiatives.

Leading an account management team with a $200 million portfolio of Enterprise customers, including Just Group, Hanes, Cotton On & Red Cross.- Exceeded team revenue & new business for FY19- Two members of my team achieved Sales Elite awards.

Leading a national account management team with a $380 million portfolio of Enterprise & Government customers. Focused on building an engaged, high performing team to partner with our customers and drive digitisation and e-commerce opportunities.Key achievements:- Exceeded team revenue, new business, staff engagement and customer NPS targets for FY17, FY18- Three members of my team achieved Sales Elite awards. - Awarded Australia Post Enterprise & Government quarterly Sales Leader FY17.

Leadership and management of all aspects of sales & operations, key account management, reporting, forecasting, budgeting, training & development, tendering, procurement, market development & growth, P&L, recruiting, project management.Undertook a significant organisational change process to reshape the business model. Produced a sustainable cost base, re-sized workforce, delivered significant operational changes and process improvement and modified pricing and margin methodology and pipeline management processes.

Territory management across multiple states, cold calling, customer stratification, call planning, CRM maintenance, all aspects of pricing, relationship management, technical expertise, tender preparation, forecasting, managing internal business relationships, managing re-seller relationships and pricing strategy, one-off project management as required, implementation of new products to market.

Led this arm of the business through a remarkably turbulent period in the industry. Huge volume and price growth pre - GFC, then the significant market contraction of late 2008 - 2009. Personally derived incredible learnings through this period around organisational and human behaviour in boom / bust cycles. Role was senior leadership of a group of OneSteel distribution business. Geographical spread across two states – (Albury, Bendigo, Horsham, Morwell, Shepparton, Deniliquin and Warrnambool - $35 million / annum revenue, 40 FTE staff). Responsibilities included: P&L; safety; achievement of sales, EBIT, expense, ROFE, operational and customer service KPI’s; approval of CAPEX proposals, strategic planning; forecasting; implementation of national programs, policies and procedures in marketing, supply chain and safety & operations; building capability through performance management process, coaching and facilitated training.

My first serious leadership role - hugely enjoyable, challenging and rewarding. Took over at a time when the branch was losing money, hurting our people and not making our customers happy. Achieved a huge turn around in every one of these key metrics. Left the business in a significantly better position when I was promoted and moved back to Melbourne. Role was branch management, supervision of 11 full time staff, responsibility for P&L, achievement of KPI targets for safety, revenue, expense and EBIT, customer service and supply chain). Forecasting demand, analysing business and market trends, developing strategic and marketing plans, inventory management, Creation of CAPEX proposals, development of marketing materials and activities, safety system management, risk analysis and incident investigation, direct customer calls, recruitment, training and performance management.

SAP Training and support as part of a company wide rollout program at OneSteel (SD / BW).