Andrew Staley Email and Phone Number
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As an enthusiastic, attentive, and detail-oriented technology leader, I have a record of success increasing the operational functionality and guiding large-scale projects that have streamlined operations and increased ROI for my employers. A skilled program manager, I have demonstrated expertise in consulting with clients and creating cohesion with cross-functional teams – respectfully delivering innovative process improvement solutions and translating technical concepts to diverse groups of stakeholders. Additionally, I am an exceptional motivator and team builder with extensive experience growing teams and developing future leaders through sound mentoring strategies.SIGNIFICANT ACHIEVEMENTSRolled out new project management style for entire company, moving from waterfall to agile improving trust and understanding in the process as well as reducing errors and budget overruns.Grew a Line of Business from three people to over 100 people in multiple geographic locations, including Manila, Philippines, in less than one year to meet business needs. Delivered on time, on budget, and exceeding expectations.Implemented full stack IT build for new 135,000 square foot building (wire and fiber layout, WAP survey, Firewall, Switching and capacity for 3500 devices) delivering an enterprise IT environment on a nonprofit budget on time and on budget.Please feel free to message me to connect with me as I’m always interested in making new professional acquaintances.Areas of Expertise:System/Process Analysis │ Decision Documentation │ Status Report Issuance │ Project Plan Optimization │ Policy & Procedure Adoption │ Full Lifecycle Project Management │ Project Documentation Control │ Workflow Management │ Vendor Cultivation/Management │ Domain Knowledge & Expertise │ Customer Service Delivery │ Technical Support │ Mentoring & Coaching │ Dynamic Facilitator/Presenter │ Budget Management │ KPI Management │ ROI Management │ Network and Wireless Systems │ Technical Troubleshooting │ Network Infrastructure │ LAN/WAN Support │VOIP │Performance Data Analysis │ Web and Print Content Development │ Mac & PC Platforms │ Adobe Suite │ Social Media Platforms (Twitter, Facebook, Instagram, YouTube) │ Google and Related Tools for Analytics │ Microsoft Office Suite (Word, Excel, PowerPoint, Project)
Omni Technologies, Inc.
View- Website:
- omnitechnologies.com
- Employees:
- 60
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Director Information TechnologyOmni Technologies, Inc.Harrison, Oh, Us -
Digital Operations LeaderHealth Carousel Oct 2021 - Jul 2023Cincinnati, Ohio, United StatesSpearheaded initiatives that integrated digital technology into core business processes, enhancing operational efficiency and improving customer engagement. Managed cross-functional teams to develop and implement digital solutions, optimized workflows through automation, and ensured seamless digital transitions. Leveraged data analytics to drive business decisions and innovated continuously, focusing on achieving strategic objectives and enhancing the digital customer experience.• Directed a global team of 30 employees, 20 contractors, and 120 offshore contractors to elevate the end-to-end customer experience by integrating advanced technology platforms and optimizing business processes.• Scaled and streamlined the offshore BPO operations by consolidating efforts with a new partner, driving efficiency through detailed Statements of Work (SOWs), robust Service Level Agreements (SLAs), targeted training programs, and rigorous performance monitoring.• Architected an omnichannel customer care system, boosting service agility and automation across multiple communication platforms, enhancing customer responsiveness, and driving operational scalability.• Developed and led a high-performing team culture focused on accountability, excellence in customer service, and alignment with corporate values through strategic recognition and employee engagement initiatives.• Implemented an offshore digital assembly line that enhanced productivity and reduced staffing and operational costs by 80%, leveraging process automation and strategic resource allocation. -
Information Technology DirectorWhitewater Crossing Christian Church Apr 2015 - Oct 2021Cleves, OhioProvided strategic leadership in IT operations, aligning technology initiatives with organizational goals. Oversaw enterprise IT architecture, system integration, and process automation, enhancing operational efficiency and data integrity. Collaborated with board members to influence decision-making, ensure effective governance, and shape the company’s technological direction, while focusing on resource optimization and improving overall user experience. Automated critical financial tools and established preventive maintenance schedules, optimizing system reliability and reducing operational disruptions.• Led the design, development, and deployment of enterprise-level IT architecture, mentoring teams and volunteers in hardware and software support to ensure seamless end-user functionality and system performance.• Automated critical financial tools and established preventive maintenance schedules, optimizing system reliability and reducing operational disruptions.• Transformed the IT environment by implementing a hybrid CAPEX and OPEX model, enhancing user experience, and streamlining budgeting processes for better financial control and scalability.• Consolidated 27 disparate databases into 3 fully integrated systems, significantly improving data integrity, streamlining operations, and enabling more informed decision-making across the organization.
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Vice President OperationsStaley Ink, Llc Jul 2013 - Apr 2015Vandalia, OhioResponsible for overseeing the entire operations department, ensuring efficient production processes and high-quality product outputs for the company. Strategic planning and execution to enhance operational workflows, cost management, and productivity. Coordinates with other senior leaders to align operations with company-wide goals, oversees supply chain management, and ensures compliance with industry standards and regulations. Additionally, focuses on team leadership and development, fostering an environment of continuous improvement and innovation within the operational teams.• Oversaw the entire operations department, ensuring streamlined production processes and consistently high-quality outputs. Implemented advanced operational strategies to enhance productivity and efficiency throughout the manufacturing lifecycle.• Led strategic planning and execution to optimize operational workflows, reduce costs, and improve overall productivity. Collaborated with cross-functional teams to develop and implement process improvements that aligned with evolving market trends and organizational goals.• Secured contracts with notable clients such as Disney and the Air Force, contributing to significant business growth and expanding market presence. Played a pivotal role in negotiating terms that maximized profit margins and ensured long-term partnerships.• Implemented standard operating procedures (SOPs) and stringent quality controls to ensure long-term, stable growth. Developed a robust framework that maintained operational excellence, minimized errors, and supported a zero-debt financial strategy.
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Director Of Operations And InnovationZerolift Autolab, Llc Apr 2010 - Jul 2013Fairfield, OhioResponsible for overseeing day-to-day operational functions and driving innovation within a performance auto company. Managed production processes, supply chain logistics, and quality control to ensure efficient operations and top-tier product outputs. Championed the development and implementation of new technologies and processes that enhanced vehicle performance and customer satisfaction. Collaborated with engineering and product development teams to align innovative strategies with business goals. Also oversaw the import and export of products, navigating complex international trade regulations to maintain market expansion and supply chain efficiency. Ensured all operations adhered to industry standards and regulatory requirements.• Managed daily operations across marketing, sales, IT, accounting, and HR, enhancing operational efficiency and driving revenue growth. Implemented strategic plans that improved customer engagement and satisfaction, fostering a collaborative culture across departments to boost service delivery.• Developed key international relationships for product import/export, optimizing logistics and ensuring compliance. Streamlined operations through strategic partnerships, reducing costs and improving efficiency in handling complex trade regulations.• Expanded business operations to include in-house manufacturing and large-scale events, significantly boosting revenue. Initiated an in-house manufacturing unit and managed promotional events to increase brand visibility and market reach, enhancing product customization and customer engagement.
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Social Media Community ManagerProcter & Gamble May 2008 - Apr 2010Cincinnati, OhioResponsible for executing and directing the content strategy for the company’s social media and digital initiatives. Managed and oversaw high-profile social media accounts, actively participating in online conversations to enhance brand visibility and drive pipeline growth. Authored and curated content across multiple social media platforms, ensuring alignment with overall brand messaging. Collaborated closely with brand marketing, brand communications, and legal departments to ensure campaign effectiveness, lead conversion, account engagement, and product growth. Key achievements include:• Conducted in-depth analysis of existing social media channels to identify underperforming platforms and untapped opportunities, leading to the development of targeted strategies that maximized return on investment (ROI).• Implemented advanced analytics tools to monitor and measure the effectiveness of social media campaigns, allowing for real-time adjustments that improved engagement rates and conversion metrics.Successfully increased the company’s social media presence by exploring and establishing a presence on emerging platforms, thereby expanding the brand’s reach and driving a significant increase in follower growth and customer interactions.• Played a pivotal role in the design and launch of new social media channels for several billion-dollar brands across North America, Australia, and New Zealand, tailoring content and strategies to resonate with diverse regional audiences.• Spearheaded the creation of region-specific social media campaigns that aligned with local market trends and consumer behaviors, resulting in a substantial increase in brand loyalty and customer engagement in key markets.• Collaborated with cross-functional teams, including marketing, communications, and product development, to ensure that social media strategies were seamlessly integrated with overall brand initiatives, contributing to a cohesive and impactful brand presence on a global scale. -
Director Of OperationsZerolift Autolab Llc. Dec 2006 - Jun 2009Fairfield, OhioResponsible for managing day-to-day business functions and driving innovation within a performance auto company. Oversaw production processes, supply chain logistics, and quality control, ensuring efficient operations and high-quality product output. Led the development and implementation of new technologies and processes to enhance vehicle performance and improve customer satisfaction. Worked closely with engineering and product development teams to align innovative strategies with overall business objectives. Managed the import and export of products, expertly navigating complex international trade regulations to support market expansion and maintain supply chain efficiency. Ensured all business operations adhered to industry standards and regulatory requirements.• Managed daily operations across key business areas, including marketing, sales, IT, accounting, and HR, driving operational efficiency and revenue growth.Implemented strategic plans to improve customer engagement and satisfaction, fostering a collaborative culture across departments to enhance service delivery.• Developed and maintained key international relationships for product import/export, optimizing logistics and ensuring regulatory compliance.Streamlined business operations through strategic partnerships, reducing costs and improving efficiency in handling complex trade regulations.• Spearheaded the expansion of business operations to include in-house manufacturing and large-scale events, significantly boosting revenue.Initiated an in-house manufacturing unit and managed promotional events, increasing brand visibility and market reach while enhancing product customization and customer engagement.
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Store DirectorCircuit City Aug 2005 - Dec 2006Cincinnati, Ohio Area -
Store DirectorOfficemax May 2001 - Jul 2005Cincinnati, Ohio Area
Andrew Staley Skills
Andrew Staley Education Details
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Business Administration – Finance And Management
Frequently Asked Questions about Andrew Staley
What company does Andrew Staley work for?
Andrew Staley works for Omni Technologies, Inc.
What is Andrew Staley's role at the current company?
Andrew Staley's current role is Director Information Technology.
What is Andrew Staley's email address?
Andrew Staley's email address is an****@****ail.com
What is Andrew Staley's direct phone number?
Andrew Staley's direct phone number is +151372*****
What schools did Andrew Staley attend?
Andrew Staley attended Thomas More College.
What skills is Andrew Staley known for?
Andrew Staley has skills like Sales, Marketing, Strategy, Sales Management, Customer Service, Marketing Strategy, Merchandising, Social Media, Social Media Marketing, Team Leadership, Budgets, Digital Marketing.
Who are Andrew Staley's colleagues?
Andrew Staley's colleagues are Neal Wiechman, Jackie Fobbe, Carmela Fabiano, Brad Hughes, Suzanne Santamarina, Nick Norris, Debbie Brown.
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Andrew Staley
Hingham, Ma -
Andrew Staley
Corporate Manager At Anderson Equipment Company | Results Driven Leader | Operational ExcellenceBuffalo-Niagara Falls Area1andersonequip.com2 +171636XXXXX
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4massbay.edu, comcast.net, novobiotic.com, kaychalabs.com
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