Andy Harris Email & Phone Number

Network Administrator. Desktop Support Specialist. Technical Staff Trainer.Client-focused IT Professional with comprehensive experience in supporting Windows 7/ 8/ 10 and Macintosh OS. Networks and office productivity applications. Background includes:• Recognized by management for superior troubleshooting, problem resolution, streamlining operations and increasing operational efficiency.• Extensive experience troubleshooting database systems, networking issues, Desktop environments including building, staging, troubleshooting and repairing various hardware platforms provided by multiple vendors.• Superior interpersonal and communication skills to enhance the prompt and accurate delivery of quality customer service; easily conveys technical jargon to non-technical users.• Proven expertise in finding quick and effective solutions to complex technical problems.• Energetic, self motivated individual with a strong sense of team work and excellent customer service. Communicate with users, other technological groups and executives on a daily basis.

Listed skills include Vendor Management, It Service Management, Process Improvement, Risk Management, and 12 others.

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  University Of Alabama

  Music