Andy Le Email & Phone Number

London, England, United Kingdom

First point contact in-office support from 30 - 140 users in the office1st - 2nd - 3rd Line Support Through Freshworks within SLA target for over 500 usersResponsible for all the technical aspects of the on-site meeting rooms, and ensuring that all meetings take place without a hitchDaily checks for Conference rooms EquipmentsSetting up Conference/Panel.

City Of London, England, United Kingdom

First point contact in-studio support from 200 + users in the Studio along with 3 different Companies within the 200 users base.1st - 2nd - 3rd Line Support Through Zendesk within SLA target for over 2000 Users across the Emea + Aisa pacific Responsible for all the technical aspects of the on-site meeting rooms, and ensuring that all meetings take place.

London, England, United Kingdom

First point contact in-office support from 30 - 140 users in the office1st - 2nd - 3rd Line Support Through Freshworks within SLA target for over 600 usersResponsible for all the technical aspects of the on-site meeting rooms, and ensuring that all meetings take place without a hitch Daily checks for Conference rooms EquipmentsSetting up Conference/Panel.

London, England, United Kingdom

• General IT support, availability, and maintenance for computer hardware such asPCs, Laptops, Macs, Mobile devices, Printers, Photocopiers, Projectors and otherIT equipment.
• Integration of the Helpdesk in day-to-day operations to ensure continuousmonitoring and responding to issues raised, responding to issues, and escalatingwhen required.
• Work to resolve incidents and troubleshoot problems, undertaking root causeanalysis and fix.
• Carrying out daily checks of all rooms and IT equipment, dealing with or reportingthese as appropriate to ensure issues are reported and resolved efficiently.
• Support for Chambers ( Includes Barristers and staff members of the Chambers )
• Setting up and installing new hardware, including PCs, Laptops, Mobile devices,Printers, and any other associated IT hardware.

London, England, United Kingdom

• Working in line with the IT Services SLA, policies and procedures to provide firstline support to School stakeholders and end-users, ensuring acceptable service.
• General IT support, availability and maintenance for computer hardware such asPCs, Laptops, Macs, Mobile devices, Printers, Photocopiers, Projectors and otherIT equipment.
• Integration of the Helpdesk in day-to-day operations to ensure continuousmonitoring and responding to issues raised, responding to issues and escalatingwhen required.
• Work to resolve incidents and troubleshoot problems, undertaking root causeanalysis and fix.
• Carrying out daily checks of all rooms and IT equipment, dealing with or reportingthese as appropriate to ensure issues are reported and resolved efficiently.
• Support for teaching and learning across the School via the use of AV presentationequipment, including projectors and bulbs, interactive whiteboards, televisions andApple TV’s.

Enfield, England, United Kingdom

Leader for replen - Guiding partners on how to replenish backstock/deliveriesOffsales/Stock check Multi-Skiller, able to help each department from picking trolleys to dispatching orders to vans.

Islington

Education record

Education record

Education record