Andy Maffei Email & Phone Number

White Hall, Md, Us

Owings Mills, Md

West Lebanon, Nh

•Purchase inventory parts from Tecnica SPA and Rollerblade International after research and evaluation of past parts sold and forecasting of future sales•Track all inbound and outbound purchase orders for the warranty department•Manage the warranty process for all accounts nationwide•Attend various trade shows and promote product •Conduct market research and comparison charts•Inventory control of all replacement parts of skis and boots and inline skates via daily cycle counts•Create setups for newly acquired product•Participate and conduct quarterly meetings for the product evaluations review•Maintain a detailed database of customers and product defects•Research, analyze, and report the cause and effect of all defective equipment to the for the production team•Evaluate aging inventory for future use and relevance•Initiate and approve all upgrades of non-warranty sales to keep a positive relationship between the customer, the dealer and The Tecnica Group•Continual development of good relationship with Customers (shops) and consumers nationwide via quality response times and turnovers•Process and evaluate the damage and defects of skis, bindings, footwear, inline skates and accessories as they are returned for warranty evaluation•Repair damaged product if not covered under the warranty policy•Answer all tech-support info-line emails in a timely manner

West Lebanon, Nh

•Research, analyze, and report the cause and effect of all defective equipment to the Product Evaluations Manager for the production team•Cultivate a good relationship with Customers (shops) and consumers nationwide via quality response times and turnovers•Process and evaluate the damage and defects of skis, bindings, snowboards and apparel as they are returned for warranty evaluation•Repair damaged product if not covered under the warranty policy•Develop sales of non-warranty products to keep a good relationship between customer, shop and brand•Organize the storage and transportation of all product being sent to the Las Vegas SIA Snow Sports Tradeshow

West Lebanon, Nh

•Organize, setup, takedown and participation in SIA trade fair show at Stratton Mountain•Develop a good relationship with dealers and consumers nationwide via quality response times and turnovers•Process and evaluate the damage and defects of skis, bindings, snowboards and apparel as they are returned for warranty evaluation•Repair damaged product if not covered under the warranty policy•String all display and demo racquets for the US Open•Maintain a detailed database of customers and product defects

West Lebanon, Nh

•Properly receive in and inventory all incoming stock and packages•Ship all orders in a thorough and timely manner•Assist all marketing, promotions and sales projects as needed