Every day, I strive to have a positive impact on those with whom I have contact. To say that I am a people-person is cliché, but it’s true. I love that my job revolves around helping my team members better their lives through our ELL Well initiative, which stands for earn well, learn well, live well. “Culture” is a buzzword in business these days, but to me - and to RDI - it’s a way of life; we have each other’s backs like any family does. Culture certainly impacts retention, but it’s more than just a percentage to me.