- Instructed new members in procedures and skills; taught and ensured compliance with stablished safety protocols.-Coordinated meetings with Allied Nations, building clearances, and personnel accountability.- Prepared 60+ unit personnel for overseas deployment; planned and provided weekly training in weapon systems, various communication devices, explosive armaments, and other equipment use, along with performance updates to each individual soldier.- Member of a team to perform appropriate procedures in a nuclear, biological, or chemical environment.- Specialized to analyze tasks, develop, implement, and follow-through to ensure task completion.

- Addressing and resolving customer concerns to provide optimal customer satisfaction and ensure repeated business both in person and over the phone.- Experienced working with customers in diverse, multicultural, multilingual environments/locations.- Overseeing various aspects of theater operations to include; projection and feature presentation quality, leading and mentoring staff, and verifying inventory.- Collaborate with peers in biweekly meetings in order to brainstorm, innovate, and implement improvements in operational practices, employee motivation, and performance metrics.