Andy Chang Email & Phone Number

Singapore

Singapore

Managing more than 120+ accounts over Singapore and Thailand - Archived 760%+ for Q3 within 2 months joining the company

Singapore

- First employee in SEA for Cloudbees- Develop and align GTM strategy plan across SEA countries and India, working closely with Business Development and Field Marketing team on weekly basis to capture and nurture new business opportunities.- Actively prospecting, cold calling, LinkedIn outreach and cadence tool (SalesLoft). - Managing and forecasting (CRM) pipelines with MEDDPICC methodology from qualification to closure- Uncover clients pains and needs. Work closely with clients and internal resources, that includes Presales, Customer Success, Partners and PS team. To construct and implement strategic plan to align business goals and drive mutual growth - Identify key contacts within target accounts to build lasting partnerships and relationships- Travel across region for key customer meetings, presentations and closing. Attending key events hosted internally and externally across countries. - Responsible on contract negotiations, ensuring win-win terms for both client and the companyKey Milestones:- Won two 7-digits deals within FY23- 112% over achievement FY23- Hunt down 5 new logos FY23Industry coverage: - BFSI- Government Agencies - FinTech & HighTechKey Personas (Manager, SVP/VP, Director, CTO) - Head of Group IT/ IT Ops/ Enginnering - Platform/ Cloud Enginnering- Enterprise Architect - SRE & DevOps Leaders

Singapore

Strengthens enterprises IT and Digital capabilities with consulting expertise includes: - DevOps Consulting and Methodology- Application Modernization- Microservices Design, Implementation and Management- Big Data, Business Intelligence, Analytics and Machine-Learning- Data Integration and Management - Multi Cloud Consulting, Design, Implementation and Management- (CX) CRM & ITSM Design, Development, Implementation and Management- Managed a designated territory to drive sales of IT software and consulting services, including prospecting, lead generation, and pipeline management.- Developed and executed territory plans to achieve revenue targets and expand market share within assigned accounts.- Built and maintained strong relationships with key decision-makers and stakeholders at client organizations, understanding their business needs and challenges.- Conduct solution presentations, positioning ideal software solutions and consulting services to address client pain points.- Collaborated closely with pre-sales engineers and consultants to deliver tailored proposals and demonstrations that align with client objectives.- Negotiated pricing, terms, and contracts to secure new business while ensuring customer satisfaction and retention.- Utilize CRM software to track sales activities, forecast revenue, and generate reports for management review.- Stayed informed about industry trends, competitor activities, and emerging technologies to effectively position our offerings in the marketplace.Achievements:Exceeded annual sales targets by 100% consistently, driving 15% year-over-year revenue growth within territory.- Certified Sales Professional for SugarCRM, Tibco Jaspersoft & Spotfire, Talend Data Integration, Dataiku, Elastic, Red Hat Sales Professional, AWS Cloud Services, Atlassian Accredited Sales Professional, Google Cloud Platform, CloudBees, Dynatrace, SonaType and others.

Singapore

Key Responsibilities:- Managed the renewal process for software licenses and managed services, ensuring timely renewals and maximizing revenue retention.- Developed and maintained relationships with existing clients, serving as the primary point of contact for renewal negotiations and inquiries.- Collaborated closely with the sales team to identify upsell and cross-sell opportunities during the renewal process.- Utilize CRM software to track renewal timelines, customer interactions, and revenue projections.- Conducted regular business reviews with clients to understand their evolving needs and align renewal solutions accordingly- Prepared and delivered persuasive renewal proposals, highlighting the value proposition of continuing the partnership.- Addressed customer concerns and objections, negotiating terms and conditions to achieve win-win outcomes.- Monitored contract terms and pricing structures to ensure compliance and profitability.Key Achievements:- Consistently exceeded renewal targets, achieving a renewal rate of 97% during tenure.- Successfully negotiated contract terms resulting in 151% increase in annual renewal revenue through multi year contracts.- Implemented proactive renewal strategies, reducing churn rate by 90% year-over-year.- Received Rookie Award for outstanding performance in driving customer retention and revenue growth 2018.

Singapore

Canon is a world pioneer in photography and workplace digital imaging solutions, with sales, distribution, and support operations in Southeast Asia. Dedicated to producing innovative products and technologies to improve efficiency at home and in the officePrimary Contacts: COO, Head of IT, IT Manager, Office Manager, Head of Operations.Pitching of Canon Business Process Outsourcing services to Medium to Large size enterprises.Work with Solutions Architect to craft customised solutions to help customers automate and digitize their paper-based business processes.Identifying of potential competitor accounts. Developing sales via cold calling, door to door visit, B2B social media selling through LinkedIn and webinar marketing activities.

Johor, Malaysia

Assisting management office for Official Launch ( IFCA system control of sales booking by customer).Promote project to audiences via social medias, physical letters & brochures, SMS, Email Blasting campaigns before the Official Launch.Manage application & renewal of APDL, Borang7F, allocate Bumi-Lots and application & permit on the promotion material such as street bunting and billboard.Generate and prepare weekly sales report to monitor on sales status, down payment collection, status of signing SPA & customers loan application to upper management.Promotion Material/ Marketing Collateral (flyer, bunting, banner, signage, newspaper (recording & filling ).Monitoring Exhibition & Property Showcase and Roadshow, assist team members and prepare of set up the entire exhibition in Malaysia & Oversea.Propose sale promotion packages, sales incentives throughout sales team & agent.Carry out market survey by site visit of the surrounding competitor’s show gallery, study and understanding sales packages, services, pricing and others.Update product pricing and promotion strategy to stay relevant with market.Monitoring Exhibition & Property Showcase and Roadshow, assist team members and prepare of set up the entire exhibition in Malaysia & Oversea.Propose sale promotion packages, sales incentives throughout sales team & agent.Carry out market survey by site visit of the surrounding competitor’s show gallery, study and understanding sales packages, services, pricing and others.Update product pricing and promotion strategy to stay relevant with market.

Johor, Malaysia

Continuously expand on new customer base and close Mortgage deals through referrals from customers and/ or through personalized/ advisory services provided to achieve monthly sales target set.Advice customers on the credit requirements, products features and benefits of HSBC's Mortgage/ consumer banking products.Follow up with customers on incomplete applications form or documents required and resolve customers issues (if any) upon submission of Mortgage Loan application.Provide service to appointed Real Estate Agents/ Developers.Maintain and uphold service standards set by the management and uphold corporate responsibilities at all times.Top Rookie Award 2013

Johor, Malaysia

Promote bancassurance products and services.Provide clients with financial needs analysis and advise clients with the right solutions.Provide regular feedback on issues pertaining to latest development in the market place and customers’ changing needs and requirements on insurance related matters.