Andy Clowe Email & Phone Number

United Kingdom

Brighton, United Kingdom

Head of Product Development with a formal job title of Product Development Executive. Accountable for owning, defining and implementing all development processes (using Agile methodologies) for the production of e-learning products and the platform from which they are delivered to meet the needs of the Primary care sector. Responsibilities include managing the whole life cycle of product development (to time and budget), playing a leading role in setting the product vision and strategy, managing multiple product road maps at any one time from initial specification through to product launch and working closely with the Practice Unbound Leadership team to provide a clear understanding of the commercial and technical viability of products and their pricing structures.Key Achievements:• Developed and implemented a set of product management processes (based on Agile methodology) to transform the efficiency and effectiveness of product and platform development.• Enhanced the tools and processes used for production planning, product specification, commercial assessment and risk management to support the decision making of the Senior Leadership team. • Provided management, support and guidance to the e-learning development team to enable them to utlise their skillset in an optimal way.• Taken 2 online products for the Primary sector that consist of e-learning content, data dashboards, online platform content / functionality from specification through to market release.

Brighton, United Kingdom

The role is in Kineo’s Managed Learning Service (MLS) team. This team specialises in thedevelopment, implementation, and support of PIVOT, City & Guilds’ digital apprenticeship platform.The role::• Provides solution-focused leadership and ownership throughout the whole project lifecycleto ensure the team continually develops and delivers PIVOT in direct alignment withcustomer needs• Designs and configures solutions to meet client requirements, working closely withcolleagues to ensure these are efficiently and correctly implemented• Works with the Product Manager and colleagues to capture PIVOT road-map requirementsand deliver resultant design solutionsKey Responsibilities & Accountabilities:• Act as primary escalation point for all Solutions Architects, to ensure they and clients areappropriately supported• Support and appropriately instruct the Solutions Architects in achieving their responsibilitiesand accountabilities as specified in their Job Descriptions• Work closely with developers and testers to ensure that PIVOT development continuallymeets agreed requirements• Configure client sites in direct alignment with agreed requirements and solution design• Work closely with colleagues to provide a market leading customer experience, striving toresolve issues that may arise swiftly and effectively• Support client system training• Work in partnership with Project Managers, proactively managing my time to ensureavailability to support internal and external project work, including the timely identificationof technical scope creep• Provide support to the PIVOT Sales team on proposals, reviewing and capturingrequirements, and attending pitches and product demos when required• Provide ongoing guidance to help clients maximise the benefits of their PIVOT platform

Brighton, United Kingdom

Responsible for ensuring that the PIVOT apprenticeship platform meets the evolving needs of prospective / existing clients and that these are clearly represented and understood within the team. 1) Taking a leading role in setting the long term PIVOT product vision and strategy, in close partnership with the Learning Services Director.2) Own and direct the PIVOT product roadmap. Taking a leading role in translating strategy into detailed requirements.3) Provide client facing domain level expertise to support the sales team.4) Identify product gaps and generate new ideas that will grow market share and improve customer experience.5) Work in partnership with the development manager to ensure requirements are clearly communicated to the development team.6) Ensure the PIVOT platform remains tightly aligned with government funding regulations and apprenticeship standards.7) Represent the City and Guilds group as required, by visiting clients to provide product expertise.

Brighton, United Kingdom

Implementation Manager whose primary purpose iwas overseeing end-to-end implementation of clients into Kineo’s Managed Learning Services for companies such as McDonald’s, TUI, Tesco, KFC and Capita Talent Partnerships.. Responsibilities included the end-to-end quality of Managed Learning Service delivery in relation to the technology platform (PIVOT), qualification and e-learning content curation. Providing sales support, budget control, quality assurance, relationship management, service design, monitoring and control of risk and profitability. Acting as a point of expertise and knowledge for vocational qualification delivery and service / technology developments.

Primary responsibilities of the role were to provide solution leadership and ownership throughout the whole project life cycle to ensure the team delivers a solution that meets the clients’ needs. To capture client requirements, design & configure solutions to meet these and work with project teams to ensure these are implemented as designed. To capture road-map requirements for the platform and design solutions

Brighton, United Kingdom

Head of e-learning and Professional Development responsible for supporting the continuous development, implementation, monitoring and review of the college’s e-learning and professional development strategies. Implementing and project managing developments and initiatives within both the e-learning and Professional Development departments, managing departmental budgets and directly managing the workload, development and training of the e-learning and professional development teams.Key Achievements:• Successfully turned the visions of senior leaders into reality through leading on the strategic development, project management and implementation of bespoke and 3rd party software solutions.• Embedding and improving VLE use (Moodle) across the college (98% of all students felt encouraged to use it and 90% saying it helps their learning – May 2015).• Developed and implemented a strategy for mobile technology use across the college, which saw the use and impact of mobile devices in curriculum delivery and learner support expand rapidly.• Led on the implementation and integration of Google Apps for Education across college, helping to transform how vocational delivery teams, apprenticeship teams and college support teams operated.• With no track record in the field of Staff Development I successfully led the department for over 3 years, modernising many of the processes and systems. Whilst simultaneously moving the training and development of staff to a more efficient and effective blended model (over 1,000 online learning opportunities made available).• Transformed the culture of technology use and the levels of knowledge and understanding in curriculum delivery. Enabling 10% of all classroom delivery to be moved online from September 2015.• Won an e-learning award (from JISC RSC-SE) for our strategic approach to developing VLE utilisation and impact.• Consistently met or exceeded personal and departmental key performance indicators.

To promote innovation in the use of e-learning to benefit learning, teaching and research. To enable and support staff in the cultural and curriculum changes needed to use new technologies and learning materials. Investigate e-learning good practice, research studies, local / national initiatives, and provide direction for teaching and learning based on the findings. To co-ordinate e-learning developments and initiatives across the college, and to act as a conduit for the sharing of good practice.

Myself and a business partner established this company to create bespoke database and website solutions. It was my sole employment for 4 years until my business partner had to leave for personal reasons. Since then I ran the company on a small scale alongside my full-time job, taking on a small number of projects each year, primarily undertaking work for existing clients. The position mostly involved:a) Developing websites and databases through untilising PHP, MySQL, HTML, CSS and Javascript.b) Undertaking client consultation and project managing resulting projects.c) Providing web and database consultation.

A project monitoring and appraisal position for a government funded regeneration project. Gave me an excellent understanding of the processes involved in bidding for funding, skills and experience in project planning, management and assessment. Whilst also providing me with a strong understanding of budgets, milestones, outputs, outcomes and risk assessment.

Professional Graduate Certificate In Education, Post-Compulsory Education

Bsc(Hons), Sports Science

Activities and Societies: Football Team, Cricket Team