Andrea D'Souza work email
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Andrea D'Souza personal email
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Over 15yrs of Experience as a Customer Experience Specialist with a demonstrated history of working in the Real Estate, Aviation, Banking, Administration & Technical Support industry. Skilled in Communication, Interpersonal Skills, Sales, Teamwork, Leadership, Customer Service, and Problem Solving. Trained in emotional intelligence, cultural intelligence, and Basic first aid. Strong operations professional with a Bachelor’s degree and Sign language skills.Key Skills includeAbility to work under pressure, multitasking multiple projects simultaneouslyExcellent time management and planning skills, which includes meeting SLAs, deadlines without compromising on QualityExcellent Communication skills with high impact & energySelf-motivated with the ability and initiative to achieve results individually and as part of a teamCulturally aware and sensitive to the needs of individual clients
Museum Of The Future
View- Website:
- museumofthefuture.ae
- Employees:
- 272
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Guest Relations ExecutiveMuseum Of The FutureDubai, Ae -
Customer Relationship SpecialistMuseum Of The Future Mar 2024 - PresentDubai, United Arab Emirates -
Sales ManagerSobha Realty Oct 2023 - Feb 2024DubaiAs Sobha Realty's Sales Manager in Dubai, I engage with investment clients, customers, channel partners, and brokers. I drive effective sales strategies, foster client relationships, and contribute to Sobha's growth. Committed to excellence. Passionate about delivering excellence in real estate and shaping Dubai's iconic skyline. #SalesManager #RealEstateProfessional #SobhaRealty -
Property ManagementProvis Estate Management Apr 2023 - Oct 2023Dubai, United Arab Emirates -
Nakheel Community & Mall ManagementNakheel Jun 2022 - Mar 2023Dubai, United Arab EmiratesReal Estate customer experience specialist -
HostessExpo 2020 Dubai Dec 2021 - Mar 2022Dubai, United Arab EmiratesCreating a luxurious experience for every client entering the pavilion in line with ENOC’s exceptional services. · Effective co-ordination with event organizers for superior outcomes and experience.· Responding to complaints and suggestions, in a positive manner to the customers and highlighting it to the management.· Positive, confident, flexible, friendly and very keen to help others. -
Executive AssistantGoldstein Roth & Co Aug 2021 - Nov 2021South Mumbai, Maharashtra, IndiaAssistant to the managing director.- Scheduling and managing the entire work flow reporting to the Managing director. Business relationship management, Communication & office administration -
Customer Service Manager - Inflight Cabin SeniorQatar Airways Dec 2012 - Jun 2020Doha, QatarWorked as a FLIGHT ATTENDANT “Cabin Senior” for QATAR AIRWAYS since Dec 15th 2012 till June 8th 2020This position includes the following tasks and responsibilities: Manager for both Economy Class & First class, anticipate focus & organize confident relation (clients & team), maintain professional service & proceedings. Adaptability & ability to maintain a positive attitude, manage a team as a leader Conducting inflight duty free sales, achieving sector based targets of duty free products onboard Basic knowledge about First Aid, health, hygiene & life savingmeasures CPR Responsibilities included greeting & welcoming passengers with a pleasant smile & appearance, guiding and helping them Taking care of safety & security measures, maintaining the service flow as per the standard of the company & reporting any deviation or incident/accident with a written report High energy leader of Onboard management team, setting the direction in daily activities focused on delivery of excellent customer service. Consistently identify opportunities to improve crew performance. -
Customer Support Specialist-CollectionsJpmorgan Chase & Co. Apr 2009 - Dec 2012Mumbai, Maharashtra, IndiaWorked as a “Credit Analyst “ for JP MORGAN CHASE (MUMBAI) SINCE APRIL 2nd 2009 to 10th Dec 2012 This position includes the following tasks and responsibilities: Helping customers, providing the best solution & providing customer satisfaction. Involved in Delivering Process Training Tracking training effectiveness Effective Communication Skills & flexible work schedule Team Work & Inter Personal skills Presentation of team performance & handling team review Champ of the Quarter on more than 3 occasions. -
Senior Technical Support SpecialistIbm Daksh Business Services Private Limited, Mumbai Aug 2005 - Feb 2009Mumbai, Maharashtra, IndiaWorked as a “Technical Support Advisor" for Orange Broadband UKThis position included but not limited to the following tasks and responsibilities: Provided advice and options/recommendations to end customer based on business needsIdentified, evaluated and endorsed the way forward on the implementation of new production operation technology and best practices by attending relevant technical conferences, and manage the transfer of new technology and practices to and among the teamDocument any new technical issues, investigate solutions, and communicate the solutions to the appropriate teams.Conducting technical training for new products and joiners as and when requiredHad a continuous Client Satisfaction (CSAT) record Promoted to L2 because of excellent Client handling skills and technical knowhow
Andrea D'Souza Education Details
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1St Class -
Regina Pacis Convent High SchoolSecondary School Certificate
Frequently Asked Questions about Andrea D'Souza
What company does Andrea D'Souza work for?
Andrea D'Souza works for Museum Of The Future
What is Andrea D'Souza's role at the current company?
Andrea D'Souza's current role is Guest Relations Executive.
What is Andrea D'Souza's email address?
Andrea D'Souza's email address is an****@****ail.com
What schools did Andrea D'Souza attend?
Andrea D'Souza attended University Of Mumbai, Regina Pacis Convent High School.
Who are Andrea D'Souza's colleagues?
Andrea D'Souza's colleagues are Maitha Juma, Aswiny Suresh, Shankar Ganesh Ar, Manuel Anthony, Farid Boulenouar, Uros Vermezovic, Noora Al Falasi.
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Andrea Dsouza
Account Director, Arc At Brunswick Gulf | Campaign Me Pr Faces To Watch 2019Dubai, United Arab Emirates1apcoworldwide.com -
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Andrea Dsouza
Experienced Executive Assistant, Office Manager And Personal AssistantDubai, United Arab Emirates
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