Andrew Macdougall

Andrew Macdougall Email and Phone Number

Retail Strategy and Network Management @ Citi
new york, new york, united states
Andrew Macdougall's Location
Amherst, Massachusetts, United States, United States
Andrew Macdougall's Contact Details

Andrew Macdougall personal email

n/a

Andrew Macdougall phone numbers

About Andrew Macdougall

Distribution Strategy Executive with a strong analytical background and record of creative and strategic thinking. Extensive experience identifying cost-saving and revenue growth opportunities within retail distribution networks. Certified Six Sigma and Agile Scrum Master professional who improves individual and team performance by standardizing, simplifying and automating processes. Broad range of work experience with local and federal government as well as four Fortune 100 companies.

Andrew Macdougall's Current Company Details
Citi

Citi

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Retail Strategy and Network Management
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Andrew Macdougall Work Experience Details
  • Citi
    Senior Vice President Of Market Strategy
    Citi Sep 2021 - Present
    New York, New York, United States
    Drive Network Management, Market Planning and Location Planning efforts for Citibank’s largest and top performing retail market. Partner with other lines of business and finance to ensure market plans will meet current and projected branch performance goals and revenue and expense targets. Designed and built new processes, tools and technology to help standardize, manage, document, and socialize Market Plans for the Citibank franchise. Created and established new governance routines to improve communication across large cross functional teams responsible for executing market plans. Introduced Agile methodologies to help team members perform work in a transparent way that allowed for efficient completion of critical projects and workflows
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  • Amherst Regional High School
    Varsity Girls Lacrosse Coach
    Amherst Regional High School Mar 2022 - Present
    Amherst, Massachusetts, United States
    Recipient of 2004 USA Lacrosse Coach of the Year AwardRecipient of 2023 Massachusetts Interscholastic Athletic Association Team Sportsmanship Award
  • Capital One
    Head Of Market Planning And Delivery
    Capital One Jun 2020 - Aug 2021
    Managed the Market Planning and Program Management Office teams in support of Network Strategy. Market Planner for the eastern US from DC to Boston. Led “Well Managed” efforts for Network Strategy team ensuring operating policies were in place and adhered to. Partnered with Risk Officers to lead Network Strategy Audit support team. Managed relationships with retail brokerage firm and contractors responsible for expanding the café footprint. Represented the business in all retail lease negotiations for new locations.
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  • Capital One
    Director Of Market Planning
    Capital One Jun 2014 - Jun 2020
    Amherst, Massachusetts
    Senior leader responsible for market planning efforts in the Eastern US. Drive network transformation efforts across the New York City and Washington DC networks of traditional branches in response to changing customer behaviors and improvements in technology. Identify preferred formats for each branch (sales-focus, service-focus, self-service) in order to accelerate expense reduction efforts and align with current local and regional customer preferences. Select sites for cafés in legacy and expansion markets to help build the brand to acquire new customers and deepen relationships with non-primary, digital-only customers. Coordinate execution efforts for all market plans with multiple partners and constituents. Develop and refine key analytic tools for evaluating performance and potential. Consult on third party ATM network opportunities in expansion geographies. Lead lease review process for East branch network including identification of branch specific lease tactics. Develop pipeline of consolidations to meet financial targets that minimize customer attrition and dissatisfaction. Point of contact with commercial retail brokers and developers. Ensure market plans honor key regulatory requirements to maintain equal access to banking services for everyone.
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  • Bank Of America
    Senior Vice President, Distribution Planning
    Bank Of America May 2005 - Jun 2014
    Charlotte, North Carolina, United States
    Lead team of Distribution Planners to design the optimal, long-term retail distribution network in critical markets in alignment with corporate strategic planning goals. Determine focus markets and identify location-specific recommendations for network expansion and optimization. Recommendations are built into market plans which serve as operational road maps to guide future retail network investment. Define strategies and tactics to address third-party relationship managed locations such as in-stores or remote ATM contracts. Work with other lines of business to incorporate revenue based opportunity into strategic planning at a local/market level. Oversee Distribution Planning team’s involvement in CRA Retail Services Subcommittee which measures how well current and planned physical network is positioned to serve low and moderate income populations. Manage distribution-based competitive intelligence team within the bank. Determine Retail Distribution Strategy data and technology needs.
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  • Wachovia
    Geographic Planning Specialist
    Wachovia 2000 - 2005
    Charlotte, North Carolina, United States
    Part of three-person team responsible for optimizing the branch and ATM network in Florida and Georgia. Developed statistical models used to monitor existing customer behavior and predict future customer behavior. Made recommendations for expansion opportunities and areas to de-emphasize through consolidation. Provided data and expertise for most projects within the distribution department, including Proximity Analysis, Resort Home Analysis, Hours of Operation Analysis and trade area delineation. Data and GIS administrator for the 10 person department in Charlotte.
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Andrew Macdougall Skills

Data Analysis Market Planning Banking Program Management Segmentation Access Process Improvement Competitive Analysis Strategic Planning Microsoft Excel Management Market Research Retail Banking Business Process Improvement Public Speaking Strategy Analysis Project Management Business Analysis Leadership Fundraising Gis Distribution Strategies Social Media Excel Arcmap Esri Mapinfo Professional Spatial Analysis Agile Methodologies Six Sigma Real Estate Portfolio Management Location Intelligence Analytics

Andrew Macdougall Education Details

Frequently Asked Questions about Andrew Macdougall

What company does Andrew Macdougall work for?

Andrew Macdougall works for Citi

What is Andrew Macdougall's role at the current company?

Andrew Macdougall's current role is Retail Strategy and Network Management.

What is Andrew Macdougall's email address?

Andrew Macdougall's email address is an****@****acd.com

What is Andrew Macdougall's direct phone number?

Andrew Macdougall's direct phone number is (877) 383*****

What schools did Andrew Macdougall attend?

Andrew Macdougall attended University Of Massachusetts Amherst, University Of Massachusetts, Amherst, Amherst Regional High School.

What are some of Andrew Macdougall's interests?

Andrew Macdougall has interest in Grade 3 4 Girls Lacrosse Coach.

What skills is Andrew Macdougall known for?

Andrew Macdougall has skills like Data Analysis, Market Planning, Banking, Program Management, Segmentation, Access, Process Improvement, Competitive Analysis, Strategic Planning, Microsoft Excel, Management, Market Research.

Who are Andrew Macdougall's colleagues?

Andrew Macdougall's colleagues are Nessy Joana Antony, Nobel Soeung, Meghna Singh, Narasimham Dhurjati, Melanie Lamb, Gene Saldivar, Josiah Haller.

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