Marketing consultant/manager and program manager with deep experience in inbound and outbound marketing strategy, planning, and execution, customer experience, and company-wide operations in both large international and start-up companies. Expertise in directing complex programs and projects across multiple stakeholders, departments, vendors, and time zones, including tactical execution, strategic development and ongoing improvement. History of success with building and running programs that deliver an unexpectedly positive experience that is also both effective and efficient. Big picture vision while not missing the minute details.Proven success with: - Inbound marketing strategy, planning, and execution - Building a plan that will meet all requirements and provide a roadmap, but is also flexible as it proceeds - Keeping projects on time and budget - Dealing with/explaining to/calming down “difficult” clients - Analyzing a product, situation, or experience and finding ways to improve it - Building systems to reduce errors, speed up processes, and free up humans for more valuable work - Building, maintaining, and improving an excellent experience - Fixing a problem rather than treating the symptoms - Cutting away all the fluff and getting to the core of the problem