Andy Logan Email & Phone Number

Nashville, Tn, Us

Greater Nashville Area, Tn

In my current leadership role as Senior Director, Client Program Management, I oversee our crucial client relationship with Verizon. I manage and troubleshoot various client relationship issues while actively driving the organization’s culture and performance.► Increased value to customers and incremental revenue to Asurion/Verizon program by quarterbacking major annual program redesigns.► Boosted and optimized cross-functional collaboration with legal/regulatory, supply chain… Show more In my current leadership role as Senior Director, Client Program Management, I oversee our crucial client relationship with Verizon. I manage and troubleshoot various client relationship issues while actively driving the organization’s culture and performance.► Increased value to customers and incremental revenue to Asurion/Verizon program by quarterbacking major annual program redesigns.► Boosted and optimized cross-functional collaboration with legal/regulatory, supply chain, product development, fraud ops, account management, escalations, program management, and marketing.► Streamlined device protection escalations, process, and emergencies processes, closing gaps, and ensuring continued maintenance compliance. ► Ideated and empowered various disaster recovery efforts.► Recognized with the “Unsung Hero” award and 4-time Achiever’s Club winner Show less

Verizon Wireless Partnership (West Area/Pacific Market)

I was promoted to Growth Director for the West area and subsequently promoted to Senior Growth Director for the Pacific market. In this function, I transformed performance in the West Area, increased brand awareness, and elevated rankings in major categories. I provided leadership, training, and support to develop, mentor, and inspire team members.► Achieved #1 take rate nationally, #1 in Open Enrollment campaigns for multiple consecutive periods, and highest premium bundle product… Show more I was promoted to Growth Director for the West area and subsequently promoted to Senior Growth Director for the Pacific market. In this function, I transformed performance in the West Area, increased brand awareness, and elevated rankings in major categories. I provided leadership, training, and support to develop, mentor, and inspire team members.► Achieved #1 take rate nationally, #1 in Open Enrollment campaigns for multiple consecutive periods, and highest premium bundle product mix.► Dominated performance benchmarks for net adds, increasing subscriber base by adding over 500K customers and reaching an unprecedented 8,000% increase YOY.► Drove adoption of CRM tool, leveraged client take rate reports, increased TMP product mix, and executed churn reduction activities to increase sales growth and drive KPIs. Show less

Verizon Wireless Partnership (West Area)

During this time as Account Executive, I drove sustainable growth in Southwest Region, reestablishing a leading market presence. I set the strategic vision and improved retail sales strategies, which significantly elevated market positioning and revenue growth.► Grew regional customer take rate from 29% to 51% by defining and directing sales growth. ► Recognized as a thought leader; invited to champion the Asurion Leadership Council and awarded the 2012 Sales Leadership Award.

T-Mobile Partnership (Southwest Region)

In this initial role with Asurion as Regional Account Manager, I led market growth and drove sales by identifying and implementing sales reporting metrics. I improved operational efficiency and provided advanced insight into product deliverables and market drivers.► Ignited explosive transformation and growth, achieving #2 take rate ranking status from 18/22 to 2/24 in record time, surpassing sales quotas as high as 140% YOY.

Phoenix, Arizona Area

During my time with T-Mobile, I served as Lead Territory Representative with direct accountability for National Retail, North Phoenix, and Northern Arizona.► Recognized with 5 “Director’s Club” awards for delivering and maintaining 125% YOY sales growth.

Phoenix, Arizona Area

As Account Executive, I managed new account sales and development for an advertising business unit.► Recognized with 10 consecutive Quarterly Sales Awards.

Bachelor Of Arts (B.A.), Broadcasting

Major, Broadcasting Business/Management Minor, Communications

Education record