Connecting Brands to industry and consumer by creating custom opportunities at North America's preeminent international motor show.

EV Startups ✦ Business Building ✦ Process DevelopmentRecruited to join the charge and build out a Direct to Consumer In-Office Sales team of 'Virtual Client Advisors'. Diving head first into an international, fast paced, collaborative environment to drive VinFast's mission to create a better life for all people. Working alongside a cross-functional dynamic senior leadership team to build out VinFast's US Headquarters. Built out operations for a warp speed launch into the US market. Contributing multiple sides of the business including: CRM tech developmentDevelop Sales and Marketing Initiatives & ProcessesHire Team MembersTrain Team MembersDevelop large scale events like Auto Show's and Tours

Client Acquisition & Management✦ Financial Management ✦ Risk Management♜ Recruited to help grow new district office during an unprecedented time of change.♜ Quickly and confidently learned an entirely new industry to become a recognized client acquisition leader in the firm in the first 9 months of business. ♜ Conducted daily virtual Sales Presentations, making warm, cool and cold sales calls while always operating with integrity and from a place of service providing solutions for clients while creating fierce loyalty. ♜ Created valuable comprehensive Financial plans for Professionals, Business Owners and Families.Key results include:♦ Ranked in the Top 50 among all first year Northwestern Mutual Advisors in the Western Region.♦ Life Impact Award Recipient ♦ Leader in New Client Acquisition among training class.♦ Obtained Digitally Savvy Advisor Status - Denotes Adoption and Utilization of new Technologies

Client Relationship Management ✦ Customer Prospecting & Acquisition ✦ Sales Management♜ Lead business development through relationship-based sales and customer referrals through the company’s ‘vacation ambassador’ program. ♜ Spearhead more than 75 live presentations annually to foster continued customer loyalty, acquire new customers, gather direct actionable feedback, and strengthen sales and referrals in assigned regions. ♜ Conduct daily sales and relationship calls, managing a file of travelers through CRM software and implementing new sales and marketing strategies.Key results include:♦ Strategized and executed high-scoring events, averaging 90% excellence ratings in post-event surveys to the direct request ‘please rate your presenter’.♦ Thrived in difficult working situations during an unforeseen departmental reorganization that reduced staff by 50%; restructuring process and communication pipelines to boost customer satisfaction and sales results.♦ Lead the region through successful customer coaching to become the highest performing region in New Customer Acquisition in the first year with the company.

Product Management ✦ Corporate Communication ✦ Training & Development Programs♜ Presented Chevrolet products at all major North American Auto Shows, presenting to and engaging with more than 5 million people annually. ♜ Functioned as the lead Master of Ceremony during events, including high-profile product launch and MLB All-Star games. ♜ Charged with representing the company and entire product line in a professional, informative and compelling manner.Key results include:♦ Touted and epitomized communication excellence, receiving glowing feedback from the company’s senior executives and product specialist team members for the ability to deliver complex information clearly and effectively implement and execute training programs.♦ Recipient of the 2016 & 2017 Team Player Gratitude Award from the company leadership for consistently ranking as the top presenter and team-focused member.♦ Played a central role in the roll-out of a new format of mixed-media presentation to be used at national auto shows, setting a new standard within the industry.

High Profile Marketing Campaign ✦ Market Research & Competitive Analysis♜ Leveraged extensive experience and comprehensive knowledge to create high-converting marketing campaigns for top international luxury brands.Highlights of clientele include:♦ JAGUAR LAND ROVER: Represented the company’s products at regional events with a focus on the launch of the company’s All-Electric Jaguar iPace.♦ MASERATI: Product Specialist representing Maserati Levante SUV & Brand Experience at exclusive events in the Western Region of the United States.♦ AUTOMOBILE LAMBORGHINI: Served as Lamborghini’s National Product Specialist, representing the brand and presenting vehicles to select prospective buyers.♦ USPS: Gameshow host for the United States Postal Service at major trade shows including Consumer Electronic Show (CES) Efforts resulted in the client being recognized as Top 20 ‘Best Booths of CES’ by Exhibitor Magazine.

♜ Solicited to ignite company growth and catalyze immediate positive change, delivering dynamic, exciting, sales exploding training modules on product, sales, and communication techniques for AT&T store employees in a 9-city national tour to increase activation of Direct TV Now. ♜ Propelled a 300% increase in Direct TV Now Activation's in key and select markets.

♜ Produced Live Events with 6 figure budgets.♜ Managed Budget Creation & Ran Client Meetings♜ Successfully Pitched Numerous Events and Highly Innovative and Effective Concepts through Creative Pitch Decks & Live Sales Presentations♜ Cast Talent, Create & Design Content, Music, Visuals, Etc.♜Organize numerous contractors, talent and technical teams to create successful live events. Previous Clients Include: NuSkin International, NVE The Experience Agency, Caruso Worldwide all for Strong Productions LLC.

Customer Relations & Satisfaction ✦ Budget Management & Cost Controls ✦ Performance Tracking & Enhancement♜ Supervised 6 managers and ~85 international employees of the on-board entertainment department. ♜ Managed the setting, meeting, and exceeding numerous targets and KPI’s in key areas, including customer satisfaction, employee satisfaction, and onboard and shoreside targets. ♜ Prepared and administered monthly, quarterly, and yearly department operating budgets in excess of $1 million annually.♜ Led evaluation and tracking of team members' performances through regimented evaluations.Key results include:♦ Drove significant advancements to the company’s performance and operations strategy through the implementation of ‘kaizen’ change management programs and lean management strategies.♦ Championed the restructure of the company’s on-board entertainment department staffing, resulting in cost reduction and significant increase in customer satisfaction.♦ Mounted strategies that piloted the entertainment department to be ranked number one in the fleet in all key areas.

Staff Training & Development ✦ Program Management♜ Implemented new technology and managed consistent staff turnover while maintaining successful activities ratings and bingo sales revenues. ♜ Trained and coached staff weekly in sales techniques and closing and up selling strategies. ♜ Handpicked by Executive Management out of entire fleet to be a part of the first ever ‘innovation summit’ designed to create dynamic new programming ideas in preparation for the launch of the ‘World’s Largest Cruise Ship’. ♜ Executed a profitable bingo program regardless of demographic and itinerary through utilizing creativity and teamwork.

Master of the fun stuff onboard Luxury Mega Cruise Liner: Duties included being a Line Dance Expert, Dynamic Bingo Sales Person, Official Party Starter, Saying, "Who wants to go the Bahamas?!" 1,000 times with Sincerity & being proficient at working 18 hour days on my feet with a Smile.

Create and Execute Dynamic Activities for On-board kids and teens ages 3-17 years old.