-Primary administrative support, including communication with partners, scheduling, meeting and event planning, and travel arrangements- Serves as a critical liaison between the Dean and faculty, staff, and students; alumni and families; advancement, general counsel, MedStar Health; and professional organizations- Serves as Secretary for the executive faculty

-Coordinated administrative activities for the department of Health Management & Policy, including program management, research, hiring process, scheduling, and organizing events-Maintained program records and data, and analysis to ensure quality improvement-Monitored the program budgets, sponsored research budgets and financial reports

-Coordinated and budgeted 100+ care plans for elders, low-income, behavioral health and adults with disabilities to continue living independently in their homes through services-Evaluated services, public benefits, medical equipment needs and community-based resources necessary in response to the consumer’s needs-Facilitated 20+ in-home comprehensive assessments monthly to determine needs and barriers-Collaborated with social workers, care coordinators, health care providers, and caregivers to promote consumer focused care and enhance quality of life

-Performed outreach, intake, care management and care transition functions for 30+ high utilization adults with behavioral health needs-Advocated for clients to ensure access to resources, and services including medical and behavioral providers, community-based organizations and long-term services and supports-Evaluated and recommended appropriate social programs, federal grants and refunds, and benefit packages and assisted with application process

-Conducted administrative duties, including patient registration, scheduling and updating EHRs-Trained and oriented new staff on department procedures on registration and scheduled work queues

Step Up International is a nonprofit organization based in Greater-Boston that works on the ground in Botswana. The organization provides educational and social development opportunities through quality experiential learning programs after school and during school breaks.- Initiated the health program and designed 25+ new interventional material for school aged children- Improved aspects of social media strategy, including increasing Facebook following by 20%- Analyzed issues and performance metrics from 80+ student surveys and interviews- Created organization's first crowdfunding campaign "Empower Vulnerable Children to Thrive with the Power of Education"

- Generated sales and provided customer service to children and adults- Supervised and trained new staff members