-Prioritizing customer satisfaction by ensuring seamless transactions, proactive assistance, prompt problem and decision making.-Overseeing front-end cashier operations during manager’s absence, offering support for transaction, verifying bill authenticity, directing customers and coordinating employee breaks. -Ensuring transaction security by regularly checking pinpads to safeguard card information and prevent tampering, prioritizing customer satisfaction, trust and satisfaction.

-Worked closely with the floral manager, assisting in re-wrapping bouquets and creating vase arrangements. -Took orders for special events, including weddings and birthdays, and handcrafted all floral designs with care and creativity. While using prior floral experience to deliver high-quality -During major holidays like Christmas, Mother’s Day, etc pulled in to help with high-demand floral arrangements. -Managed tasks such as filling balloons, taking care of plants, and maintaining the overall upkeep of the floral department

- Facilitated hassle-free returns by promptly refunding customers for any items they wish to return.-Utilizing the store's inventory management system/other resources to look up and provide customers' needs.- Collaborated effectively with team members and other departments to ensure seamless customer service and maximize customer satisfaction.

Self Checkout Associate: Maintained a friendly and approachable demeanor while promptly responding to customer inquiries; provided immediate support and guidance as customers complete transactions.Cashier: Assist and attend to shoppers to find what they are looking for, as well as conduct transactions and collect various forms of payment.Shop from home associate: Assisted with online order processing by selecting and shopping for items, bagging groceries, and organizing them into appropriate freezers and coolers. Managed the organization of orders based on whether they were for pickup or online delivery, and ensured timely and accurate delivery to customers' vehicles. Trainer: Occasionally served as a trainer for new cashiers. Provided hands-on training, guiding them through their tasks, offering assistance throughout their shift, and reinforcing my own skills and knowledge in the process. Ensured trainees developed the confidence needed to excel in their roles.