Marie Ang Email & Phone Number

Remote

As a project manager, I manage webinar programs for key client projects. My responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.I work directly with clients to ensure deliverables fall within the applicable scope and budget. I coordinate with other departments to ensure all aspects of each project are compatible. I source AV vendors and event technology support for the webinar programs.Responsibilities:- Coordinate internal resources and third parties/vendors for the flawless execution of projects- Ensure that all projects are delivered on-time, within scope and within budget- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility- Ensure resource availability and allocation- Develop a detailed project plan to monitor and track progress- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques- Measure project performance using appropriate tools and techniques- Report and escalate to management as needed- Manage the relationship with the client and all stakeholders- Perform risk management to minimize project risks- Create and maintain comprehensive project documentation- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project- Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels- Develop comprehensive project plans to be shared with clients as well as other staff members- Use and continually develop leadership skills- Attend conferences and training as required to maintain proficiency- Develop spreadsheets, diagrams and process maps to document needs

Current client projects:1) Solid Integration - Private security installation company in Toronto, Canada2) Lash Scouts - Miami-based Lash Services and Training CompanyMarketing consultation for client's overall marketing initiatives.1) Develop a marketing strategy to be implemented.2) Develop the brand identity for the company.3) Train client in coming up with focused branding, positioning, and marketing tools for each product or service.4) Work within the client's budget to produce effective promotional materials and advertising opportunities.5) Tracks sales and feedback and adjusts marketing strategies as necessary.6) Establish marketing tracking methods to help client evaluate performance over time.Define client's market and overall goals.1) Research market, demographics, trends, sales results, and other data related to the clients'sproducts or services.2) Analysis details of competitor offerings, including specifications, market share, pricing, and promotional materials.3) Creates detailed reports with research findings and analysis to inform marketing strategies. 4) Provide written documents and verbal presentations for client's to guide the creation of new marketing plans and strategies.5) Recommends specific marketing approaches and spending budgets to achieve the client's desired sales goals.6) Determine new product and service offerings to increase shares in new or existing markets.;Redesign of the client's website.1) Redesign strategy following implementation of the brand strategy.2) Research of website components. (E-commerce, email plans, analytics, blogs, user accounts) 3) Train client on website backend.4) Link social media platforms and Square payment platform.Provide Technical Support.1) Website support 2) Instagram support 3) Facebook support 4) Email support

Miami, Florida, United States

Formed in 2018 as David Grutman’s collective of many successful ventures, Groot Hospitality’s portfolio includes LIV (2009), Story (2012), Komodo (2015), OTL (2017), Planta (2018) & most recently Swan and Bar Bevy (2019) in partnership with Pharrell Williams. Groot Hospitality encompasses the best of Grutman’s top dining, service and hospitality brands where he combines his high-energy, high-impact “fun” to ensure guests have the best possible experience.

Miami/Fort Lauderdale Area

Overall strategic and operational responsibility for all programs managed. This includes managing employees and contract staff for the overall success around all program initiatives.Maximized all profit on each program within specific accounts.Provided required approval on all new and existing business proposals prior to submission to client to ensure pricing and proposal are in line with execution.Provided effective leadership by being actively involved in all programs and services developing a broad and deep knowledge of all programs.Developed and implemented training programs to expand the knowledge and capacity of the channel’s operations staff.Managed and cultivated existing relationships with clients to secure new business.

Miami/Fort Lauderdale Area

www.americanmeetings.comOur mission at American Meetings, Inc. (AMI) is to earn your trust by providing exceptional event marketing and meeting management solutions through superior customer service, creative thinking and the latest meeting technologies.

Davie, Fl

The H. Wayne Huizenga College of Business and Entrepreneurship is the business school of Nova Southeastern University. The business school plans and organizes a few business-related events each year. As an assistant to the department of external affairs and events, I was responsible for planning, organizing and promoting the business school's events to students, faculty, and the community. I also managed and organized business meetings for top-level executives to promote business education in the community.The business and social events and business groups included are:- 2014, 2015 Entrepreneur Hall of Fame program (http://www.huizenga.nova.edu/ehof/hof.htm)- Distinguished Lecture Series program (http://www.huizenga.nova.edu/dls/)- Entrepreneurs' Council- Board of Governors- Corporate Partners program- Strategic Forum GroupMy responsibilities:- Completed a variety of programs, events, and internal/external communications for the Assistant Dean of External Affairs and the Office of Development for the Business School at Nova Southeastern University (NSU).- Created and implemented systems to help in the coordination of major events.- Designed and distributed communications to market and promote all events.- Efficiently completed administrative duties such as research, letter drafting, expense reports, etc.- Provided a professional, high standard of service and interaction with C-level executives and board members of the Huizenga Business School and NSU.

Tamarac, Florida

3dcart is a complete and robust eCommerce platform designed to help online store owners thrive in a competitive market. With hundreds of features built directly into its software, business owners can effectively open, operate and maintain a successful online store with relative ease and efficiency. As an E-commerce Support Specialist, I worked directly with internet business owners to support website related technical issues, educate store owners on various platform features, and help them grow their online businesses. I was trained on technical know-how and to provide my customer service skills to help our customers set-up, optimize, and run their online stores. I was responsible for answering technical-related questions via our phone, chat, and ticketing systems.Other responsibilities included:- Gathering information and determining website specific issues by evaluating and analyzing the client's websites.- Developing solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of the brand.- Communicating with the management team and developers to improve product functionality and resolve issues.- Onboarding and advising store owners on eCommerce best practices.- Escalating unresolved issues as required while maintaining ownership of issues through resolution.- Staying current with the e-commerce industry, web technology and internet trends.My value I brought to the company:- Strong work ethic- Experience in a customer-facing, service oriented role- Ability to troubleshoot and debug website related issues- Ability to utilize self service resources and the internet to find solutions is required- Excellent oral and written communication skillsWhat I learned from the company:- Experience working with Wordpress or eCommerce platforms.- Ability to read or edit within at least one web-based language (HTML, CSS, Javascript, Jquery, etc)

Toronto, Canada

Zara is the world's largest retailer specializing in fast fashion and products. The company is known for their highly responsive supply chain system designing and producing products and shipping its products within 2-3 weeks. As a visual merchandiser, I was responsible for designing and creating attractive visual displays for the men's department. I learned to be creative, innovative, and to listen to customer feedback. This allowed me to design visual displays and communicate to my directors styles and products that would improve sales of the merchandise. I had to develop an eye for trends, be confident in decisions based on the feedback from customers and strong communication skills to request for clothing styles and products for my store.

Toronto, Canada

Aritzia is an innovative design house and fashion boutique founded in Canada. As a style advisor, my goal was to maximize sales by creating world-class experiences for our clients. I learned Aritzia's 12-step sales technique and how to provide personalized service. I enjoyed Aritzia's fast-paced, team-oriented environment. My responsibilities included:- Working with each client individually based on their time and needs- Appreciate the delicate balance between sales and service- Encouraging a culture dedicated to delivering world-class client experiencesThe value I brought to the company included:- My passion for fashion- The ability to think on my feet- My driven approach to my work - My personality and passion for exceptional service

Toronto, Canada

As the General Manager of the flagship store at the Eaton Center Mall, I was responsible for overseeing daily business activities (see below), improving overall business functions, training heads of departments, managing payroll, developing strategic plans, enforcing policies, and communicating business goals.Daily business activities included:- Creating the best in-store experience- Recruiting- Implementing Diversity & Inclusion Initiatives- Human Resources- Store Operations- Visual Merchandising- Asset ProtectionSkills I learned:- Management Skills- Proactive Thinking- Performance Management- Product Knowledge & Brand Awareness- Visual Displays- Asset Protection- Attention to Detail- Register/Point of Sales UseThe value I brought to the company included:- Problem Solving Skills- Diversity Awareness- Ability to Work in a Fast-Paced and Challenging Environment- Team Building Skills- Strong Interpersonal and Communication Skills- Drive to Achieve Results

Master Of Business Administration (M.B.A.), Marketing, 3.95

Activities and Societies: American Marketing Association (AMA) Collegiate Chapter - President Graduate Business Students Association.

Bachelor'S Degree, Business Administration, 3.50

Graduated with Honors in Marketing