Angus Greville Email & Phone Number

Epping, NSW, AU

Australia

• Supported IT at events with 50,000+ people
• Member of a 20+ person team who provided ticketing solutions at the Easter Show
• Utilised remote management tools to service hundreds of devices across multiple venues
• Setup VPN connections and handled certificate assignment for POS devices
• Communicated directly with clients about known issues, resolutions and expectations
• Completed tasks under high-pressure and time-sensitive conditions

Sydney, New South Wales, Australia

• Supplied IT services to over 20+ NSW schools using one of three ticketing systems
• Acted as a team of up to 5+ others to upgrade and migrate thousands of devices
• Reimaged devices, replaced broken hardware, resolved network issues and created reports
• Provisioned access to certain systems
• Maintained server and networking equipment
• Setup workstation and entire computer labs

Epping, New South Wales, Australia

• Assisted non-English speaking customers and offered support for disabled customers
• Supervised the self-checkout area to detect issues and ensure that all items are scanned
• Responded to multiple queries and requests while handling other tasks during peak hours
• Maintained a clean and sanitary environment
• Directly handled cash and card transactions

Carlingford, New South Wales, Australia

I performed a variety of tasks during my time at the pharmacy. Tasks such as cleaning, shelf stocking, completing transactions as well as customer service both in store and over the phone. My primary role was to aid in the management of customers in order to free up more time for other staff to fulfil their duties, a role that I believe I fulfilled.