Senior Manager Information Technology Operations
Current# Corporate Technology Solutions for People, Process and Technology# Enterprise “Operational Excellence Program” – Analyzed and addressed all aspects of enterprise operations.# Enhanced Security Landscape# Enhanced Product Security# Establishing and enhancing internal communications protocols to build trust and partnership.# Vendor Management, renegotiated contracts, optimized costs, and performance benchmarks.# Drove and participated in product design and product launch discussions and organizational readiness.# Establishing a vision for success, oriented the organization towards a product management and service management and collaborative mindset, encouraged risk-taking and enhanced problem-solving skills.#Assists in the planning and implementation of additions, deletions and major modifications to the supporting infrastructure company-wide.# Implements network security at the corporate level.# Create strategies for risk mitigation and contingency planning.# Define and establish program and governance structures to support successful delivery and manage program risk.# Accountable to program stakeholders and senior management for schedule, budget, quality and outcome of all program elements.