Leading the Internal Audit and advisory team on various projects, offering attention to detail and expertise in professional advice to client organizations for the successful client service optimization and implementation of Internal Audit assignments. Delivering value from Internal Audit projects related to KYC and AML by effectively leading consultants and senior collaborators across various onshore projects.Managing diverse client engagements related to Internal Financial Controls, effective analytical processes, risk processes, compliance reviews, Standard Operating Procedures, communication, multitasking manuals, and Enterprise Risk Management in the KYC and AML space as a Project Manager. Implemented project planning and ensured that deliverables met project requirements and work plans. Ability to focus on high-quality work while under pressure.Effectively concluded a high-budget project involving the development of a Gap Analysis framework for Anti-Money Laundering (AML) and demonstrating the ability to communicate customer KYC processes for a prestigious bank in China. Led a team of eight, effectively collaborating with other business consultants and senior consultants onsite in Dubai.Partnering with senior management to optimize resource staffing and enhance information, resolving issues to add value for the firm, and developing dashboards and reports for both internal and external stakeholders. Currently spearheading a 'Train and Transfer' initiative for a globally renowned investment bank's KYC remediation project. Supervising a team of consultants to ensure the delivery of quality work in line with the value proposition and demonstrating technical competence in the related domain.

Performed an independent quality check of client profiles as a Certified Checker and provided updates during the Lifecycle Management process, including Client Corporate Structures, Source of Wealth, KYC, Tax, US Indicia, Sanctions, PEP, Sustainability Risk, Reputational Risk, and Client Risk Scores to ensure adherence to regulatory requirements and bank policies.Provided KYC Client Due Diligence (CDD) subject matter expertise and guidance to Relationship Managers in Private Banks, establishing the highest levels of quality upfront and ensuring accuracy during ECPR and Focused Review processes. Acted as a Subject Matter Expert (SME) in ECPR and Focused Review processes, contributing to TOM implementation and delivery of continuous process and technology improvements.Served as the single point of contact and case manager for Front Office on Periodic Review cases. Kept the team up-to-date with the latest regulatory, policy, and procedural requirements, taking ownership of relevant procedural updates within the team. Raised higher-risk matters or regulatory questions to the Financial Crime Compliance team. Actively engaged partners in Front Office Compliance and Operations to enable effective collaboration in day-to-day work.Provided regular support for any regulatory audits related to reviews and conducted training/walkthroughs of the client onboarding process within the team as required.

Conducted thorough investigations on AML alerts while managing and prioritizing caseloads, performing independent decision-making and risk-based recommendations on customer relationship cases based on available evidence. Wrote reports and reviews based on the investigations, presented to senior stakeholders and Financial Crime.Proactively contacted required teams and banks to obtain customer information related to AML alerts received while adhering to strict controls. Performed necessary training and kept up to date with any changes to policies to ensure appropriate training and skills to effectively carry out duties, alongside a broad understanding of Financial Services, AML, and Sanctions policies.Ensured all activities were delivered in accordance with processes, procedures, and the control framework in place. Notified management of any opportunities to improve processes, procedures, or controls.

Conducted quality checks on KYC profiles to comply with AMLD requirements, including legal documents and photo IDs, while following Anti-Money Laundering (AML) Guidelines, Client Due Diligence (CDD), and Enhanced Due Diligence (EDD) requirements. Delivered results as a certified checker and subject matter expert (SME) for the process, leading team delivery against targets set by AVP/VP.Provided constructive and transparent feedback to team members on productivity and quality, along with guidance on career progression. Oversaw vendor staff and identified training needs within the team, conducting daily huddles and acting on feedback related to processes.Participated in the selection process for new joiners, responsible for their onboarding and training needs. Conducted governance meetings regularly to understand the requirements of global stakeholders and closely monitored action items to ensure their closure. Reviewed and challenged QA assessments in liaison with other SMEs and AFC.Reported to all relevant stakeholders on daily, weekly, and monthly productivity targets along with quality scores using effective MIS. Prepared monthly capacity utilization and productivity reports, analyzing factors affecting performance.