Anita Erickson Email & Phone Number

United States

Minnesota, United States

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Minneapolis, Minnesota

Burnsville, MN

 Train end-users on Fund Accounting Software Assist clients with application support questions and difficulties Create and update user documentation Responsible for design and implementation of enhancements (team extensively with programmer) Help end-users define product enhancements and priority status Schedule installation of software enhancements.

Greater Minneapolis-St. Paul Area

 Formulate Plans to Take the Business Forward while Reporting to the President Teamed with the President to become ISO17025 Accredited through A2LA Designed, Developed and Maintain Inventory Access Database Assisting with Training and Management of Office Support Staff Improve the Operational Systems, Process and Policies Played a Significant Role in.

Mounds View, MN

Special Projects Coordinator July 2005 to September 2011 Administrate and Maintain ActiveNet (recreational software) Train end-users on ActiveNet. Create and Maintain Instructional Documentation Various Interim Program Director duties. Summer Programming planning and implantation. Directly assist Program Director with various projects.Event Center.

 Administrate and support various systems: Novell 3.02, Citrix Winframe, NT, Windows 95 / 98, Office97, Exchange and Microsoft Proxy 2.0, Aduix (voicemail system), Intuity (phone system), TAM (Applied Systems – Insurance Application), Message Manager (PC faxing Software) and Security System. Create and Maintain Technical Documentation PC Moves, Installs.

Golden Valley, MN

 Train end-users on Property Data System Application Assist clients with application support questions and difficulties Create and update user documentation for various HP3000 Utilities Responsible for design and implementation of enhancements (team extensively with programmer) Help end-users define product enhancements and priority status Schedule.

Senior Client Service Analyst 1997 to 1998 Interim leadership duties included instructing, training and coordinating new help desk employees Developed training materials and implemented processes Resolved incoming trouble calls, or escalated problem to proper support personnel Supported various microcomputer related issues including Saberwin (Windows.

Bachelor'S Degree, Home Economics In Business – Focus In Interior Design

Cosmetology, Cosmetology, Barber/Styling, And Nail Instructor, A

Education record