Anita Mander Email & Phone Number

United Kingdom

London, United Kingdom

An award winning digital service design and development agency that uses technology to have a positive impact on society. We’re a multi-disciplinary team of developers, user experience designers and project managers. From bespoke software to apps and websites, we create user-friendly digital products and services. Responsible for leading the delivery of a portfolio of digital products for key clients including Oxford Medical Simulation and the Trussell Trust.Oxford Medical Simulation - Helping healthcare professionals to learn from virtual reality training simulationshttps://bitzesty.com/client-stories/oxford-medical-simulation-oms/ The Trussell Trust - Helping 1,000,000 people get emergency access to foodhttps://bitzesty.com/client-stories/trussell-trust/

Birmingham, United Kingdom

Responsible for the agency’s Digital output. Core focus on leading a team of designers, developers and project managers towards helping clients achieve their objectives in the Digital landscape. Having built strong relationships with stakeholders, both client side and internally, I provide recommendations, insight and implementation of strategies that meet business goals and customer focused KPIs. Constant collaboration is integral to the role, particularly the ability to communicate technical requirements, changes and issues across the supply chain. Key accounts include The Open University, npower, Rolls Royce and many more across Retail, Automotive, Education, Not For Profit and Home Interiors.An extensive track record of end to end delivery of digital projects and campaigns across a range of digital channels and technologies including CMS websites, apps, e-commerce, bespoke integrations, email marketing, display advertising, social media and motion graphics - with a strong focus on design, UX and the customer journey.Other responsibilities include:Ownership of decision making, conflict resolution, scoping requirements, budget management, producing estimates, specifications and schedules, setting up project teams (internal and third parties) and continuously monitoring progress and output. Research and presentation of ideas for new business pitches and project kick-offs. Proactive exploration and development to keep abreast of the latest trends and innovative technologies as well as ever-changing consumer behaviour to ensure the continuing high quality output of the team. Measuring team performance and implementing processes to improve QA and testing methods. Championing Agile/Kanban ways of working to operate in a slicker, more efficient manner. Encouraging collaboration and challenging team members to perform to higher standards.Recruiting new hires, training, acting as a role model and mentor for staff and conducting performance appraisals.

Birmingham, United Kingdom

Working closely with the Digital Account Manager to lead a team of creatives and developers on the agency’s digital offering, communicating regularly with Account Directors and Studio teams as well as external suppliers and clients.Project management on a range of digital services including website builds (Wordpress, bespoke platforms, e-commerce, responsive, web apps), email marketing and display advertising (HTML5).Supporting account management with briefing due to knowledge gained within previous web developer roles (e.g. HTML, CSS, JavaScript, PHP, CMS systems, SEO).Working with long-term clients such as The Open University, Transport for London and partner agencies on a regular stream of projects, maintaining strong client relationships throughout.Scoping and producing briefs, proposals, quotes, sitemaps, initial research and project plans, loosely based on Waterfall and Agile approaches.Scheduling work, briefing projects to the team and overseeing progress, including thorough QA to ensure the highest quality output.Producing regular analytics and reporting on digital projects and campaigns, with detailed write-ups and suggestions for future consideration.Contributing ideas and assisting with content creation/editing for internal Marketing materials.Regular Research & Development to seek the latest trends and technologies to keep the team continuously developing and the agency one step ahead.

Eccleshall

Responsible for the daily smooth operation of the Digital studio.Delivering digital projects in a fast paced, high growth environment using a Waterfall project management approach.Dealing with project and client issues promptly and finding solutions to problems whilst maintaining excellent client relationships and satisfaction, standard of work and staff morale.Managing a cross functional team comprising of designers, developers, SEO specialists and content editorsPlanning, organisation, prioritising and delegation of tasks to adhere to budget and timeframe constraints and aid studio staff in allocating time for their workProviding guidance and support to studio staff on design and technical matters and suggesting new or alternative ideas for innovation and growth of the teamOverseeing all digital project work to ensure high quality standards are met and managing/resourcing external suppliers, 3rd parties and freelancersHonestly and confidently communicating studio progress and concerns with senior management, suggesting processes and strategies for improvement

Eccleshall

Played a crucial role in over 50 bespoke web development projects for a varied multinational client base including the NHS and EU funded initiatives, with projects ranging from e-commerce to responsive/mobile to specialised solutions including multilingual, recruitment portals and real estate integrations. Key player in earlier stages of project scoping and specification, costing, milestone and capacity planning. Worked closely with designer to discuss design ideas, user experience, limitations and technical requirements to ensure concepts can be transformed into products that will meet the client’s needs and help surpass their goals. Developed websites to completion in a solo capacity and in line with brief and budget, managing each stage of the project and regular liaison with the client. Also responsible for QA testing and overhauling the QA process to improve the standard and quality of work produced. High attention to detail and quality standards also awarded me the responsibility of performing rigorous email marketing QA procedures for a global blue chip client.

Stourbridge

Spearheaded website re-launch to 50% traffic growth and overwhelming user satisfaction. Reworked information architecture and developed new features, liaising with Head of Marketing to compose content and layouts for 400+ pages. Analysed web data and planned future enhancements to enhance quality. Ability to wear many hats, rapidly learn new skills and produce high quality results led to increasingly complex job responsibilities previously held by Head of IT, including management of multiple company websites.

Wolverhampton, United Kingdom

Offered advice and assistance to customers, co-ordinated team tasks, continually met sales objectives to schedule.