Ankur Singhal

Ankur Singhal Email and Phone Number

Co-Founder | CX & Cloud Services |Digital Transformation| @ Jubilant Consulting
austin, texas, united states
Ankur Singhal's Location
Delhi, India, India
Ankur Singhal's Contact Details

Ankur Singhal personal email

About Ankur Singhal

A performance driven Project Executive, offering over 18+ years of extensive experience in the areas of Project Management, System Analysis, Training , Technical Support and consultation in Cloud Projects. Possessing extensive leadership & management skills with rich exposure to overall responsibilities in Project Management. Strong global expertise in deploying complete solution, team training & development. Ability to work under pressure in fast-paced, time sensitive environments. Proven ability to interact effectively with people.Summary:-- Having more than 18+ years of extensive experience in Unified Communication Solutions ,Contact Center & Cloud Services.- On-Prem to Cloud migration - Plan, Design (Landing Zone/Control tower, Multi Org, Network coverage) & Implement 3000+ servers, 300+Apps- Domain Experience includes CTI, IVR, ACD, Amazon Connect, Databases, RDS, MangoDB ,RDBMS.- AWS Certified Professional , Micro-services designing.- Microsoft Certified (MCTS & MCPIT) in its Unified Communication product line (in AD, Exchange & OCS2007R2) & MS Lync 2010/2013, MS Teams, Integration With Enterprise Voice.- Certified ITIL & PRINCE2®.Specialties: Project Management ▪ Business Analysis ▪ Technical Support ▪ Systems Analysis ▪ Enterprise Implementation ▪ International IT Project Management ▪ Training & Development ▪ Client Relationship management.

Ankur Singhal's Current Company Details
Jubilant Consulting

Jubilant Consulting

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Co-Founder | CX & Cloud Services |Digital Transformation|
austin, texas, united states
Website:
jubilantconsulting.com
Employees:
12
Ankur Singhal Work Experience Details
  • Jubilant Consulting
    Global Service Delivery
    Jubilant Consulting Jul 2024 - Present
    Noida, Uttar Pradesh, India
    As the co-founder of Jubilant Consulting, I am dedicated to transforming businesses through innovative solutions and strategic insights. With a passion for driving growth and a keen eye for identifying opportunities, I have helped numerous clients achieve their goals and exceed their expectations.At Jubilant Consulting, we specialize in providing tailored consulting services that address the unique challenges of each client. Our team combines expertise across various industries with a commitment to excellence, ensuring that we deliver results that make a lasting impact.With a background in business transformation, I bring a wealth of knowledge and experience to our clients. My approach is collaborative and client-focused, working closely with stakeholders to develop strategies that are both effective and sustainable. I believe in the power of data-driven decision-making and leverage the latest tools and technologies to provide actionable insights.Key areas of expertise include:Business Strategy DevelopmentProcess OptimizationMarket Analysis and ResearchProject ManagementLeadership and Team BuildingIn addition to my professional pursuits, I am passionate about continuous learning and staying ahead of industry trends. I actively participate in various professional networks and enjoy sharing insights through speaking engagements and thought leadership articles.At Jubilant Consulting, our mission is to empower businesses to achieve their full potential. Whether you are looking to streamline operations, enter new markets, or enhance your organizational capabilities, we are here to support your journey to success.Let's connect and explore how we can drive your business forward together.
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  • Genpact
    Global Delivery Leader || Cloud & Digital Transformation
    Genpact Mar 2018 - Jun 2024
    Gurugram, Haryana, India
    Lead teams of cloud and on-prem infrastructure solution architects along with implementation, support and operations team for Genpact Internal/External Customers.Certified on multi Cloud technologies (Azure, AWS ), Service Management (ITIL V3 foundation) , Automation, Devops (Azure DevOps, Ansible) and Robotic Process Automation (Automation Anywhere).--> Leading the Implementation, Governance and Delivery of Cloud/On-prem infrastructure--> Transition and transformation of Onprem infrastructure to Cloud platform helped saved 30% savings for client--> Setup of HA/DR strategy helped saved 20% downtime during technology outages.--> Re-Engineered and optimized infrastructure for 40+ application which saved 30% cost for cloud infrastructure.--> Helped Client expand availability to increase revenue from 10% to 25%.--> 5% -8% of resource hour savings for Genpact through automation and Innovation.Key Responsibilities include :--->Corporate IT Cloud strategy for Digital organization-->Cloud Operations (AWS/Azure) multi regions-->Performance monitoring and management-->Cloud Cost management - cloud commercial architect-->Cloud orchestration, Azure DevOps, GitHub, Jenkins, ansible-->Digital IT Budget planning (cloud, tool stacks, endpoints, resource management)-->Contractual Resourcing
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  • Experis It Pvt. Ltd.
    Sr. Technical Architect | Cloud Services | Business Transition
    Experis It Pvt. Ltd. May 2014 - Jun 2017
    Gurgaon, India
    Experis IT is a part of the Manpower Group, the world leader in innovative workforce solutions, which creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, our $ 22 billion company creates unique time to value through a comprehensive suite of innovative solutions that help clients win in the Human Age.Major Achievements :-Globally upgrade Lync 2010 to Lync 2013 & Skype For Business 2015 to external clients and Internal. Provide on-premises conferencing solution to replace multiple third party solutions resulting in significant cost savings globally.• Design and Implement LYNC globally; Migrate existing OCS infrastructure to New Age Lync 2013/SFB 2015. Solution designing for business units with in budget .• Identify retention and compliance requirements and implement journalism and archiving policies in accordance.• Documented processes related to the current and future messaging environment that included Exchange 2007/2010; Office Communication Server 2007 R2/Lync 2013/SFB 2015.• Providing L3 level support for all Messaging and Collaboration, Active Directory and Networking.• Part of redesigning team of global Active Directory.• Responsible for internal systems in Americas and Asia Pacific global Regions.• Designing and implementation for remote access solution/security solution for all Americas employees using Microsoft Direct Access/TMG/WAP.• Interface directly with management to create and implement SLA’s and business continuity plans in regards to all mission critical systems.Also ,Responsible for corporate IT services, formulating IT processes and controls, optimization of IT infrastructure, forecasting capacity management driven Confidentiality, Integrity and availability of mission critical services, accountable for audits, vulnerability assessment and threat mitigation, Business continuity and disaster Management.
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  • Moksa Technologies
    Sr. Consultant
    Moksa Technologies Dec 2013 - May 2014
    Gurgaon, India
    Act as the main interface for the Project during an execution . Responsible for overseeing telecommunication and converged systems projects from inception to deployment. Develop and maintain detailed project plans and other related documents based on the customer's project design.Responsible for the Genesys UC, GWFM(Genesys Work Force Management), Microsoft UC products with 3rd party integration and end-to-end deployment & Support.Responsible for the service & Project target revenues.Solution designing for contact center requirement, respond to RFP's and RFI.
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  • Agc Networks
    Asst. Manager - Projects & Services
    Agc Networks Apr 2013 - Nov 2013
    Gurgaon, India
    Act as the main interface for the Project during an execution . Responsible for overseeing telecommunication and converged systems projects from inception to deployment. Work with the internal Team and customer staff to identify project resources, tasks and take it further with responsibilities for complete life cycle.Develop and maintain detailed project plans and other related documents based on the customer's project design.Responsible for the Aspect UC, Microsoft UC products with 3rd party integration and end-to-end deployment.Plan and implement systems maintenance and administration alongside the System Admin team.Responsible for the service target revenues and Team Management and training for internal team and customers.Solution designing for contact center requirement on Applications and telephony, respond to RFP's and RFI.
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  • Agc Networks
    Lead Projects
    Agc Networks Jan 2011 - Mar 2013
    Gurgaon, India
    Act as the main interface for the Project during an execution . Responsible for overseeing telecommunication and converged systems projects from inception to deployment. Work with the internal AGC Team and customer staff to identify project resources, tasks and take it further with responsibilities. Develop and maintain detailed project plans and other related documents based on the customer's project design.Responsible for the Aspect UC, Microsoft UC products with 3rd party integration and end-to-end deployment.Plan and implement systems maintenance and administration alongside the System Admin team,
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  • Aegis Tech Ltd. (An Essar Enterprise)
    Lead - Services And Support
    Aegis Tech Ltd. (An Essar Enterprise) Dec 2009 - May 2011
    > Managing Implementation & support (offsite & onsite) of the Unified Communications solutions (mainly in contact center technologies) along with database management.> Project & Team Management.>Integartion of MS Exchange, Varient and Nice Call logger, Avaya definity, Nortel meridian and passport Muxes with Aspect Software UIP System.=>Consultancy in the Voice domain to the clients
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  • Aspect Software
    Technical Consultant
    Aspect Software Jul 2006 - Dec 2009
    Working for Aspect Software as a Technical Consultant for the Aspect® EnsemblePro and Unified IP platform for contact center solution with Asterix IP Pbx, OCS Integration , Email , Chat supporting corporate clients from APAC regions.Working on the following technologies as a Consultant : - Aspect EnsemblePro™ Dialer : This included setup, configuration, maintenance and troubleshooting of all the major components of the EnsemblePro™ system including the Client and Supervisor platforms , Reporting tool and Core servers - Sybase Database: Worked on the Sybase® Adaptive Server™ Enterprise database, an integral part of the EnsemblePro™ system. - Telephony: This involved working on issues related to the Aspect Digital communications processor (DCP) and related telephony systems in an ISDN environment. • Certified in the installation and support of the Aspect® Ensemble pro™ suite, UIP and Asterix IP PBX.
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  • Cleave Global E-Servicess
    Sr. Network Engg.
    Cleave Global E-Servicess Sep 2003 - Jun 2006
    Shift Inchange :1. Taking care of Telecom/Network Equipments.2. Taking care of VoIP gateways, Mediant 2000 with Cisco AS5300.3. Voice related trouble shooting, IVR,VPN and etc...

Ankur Singhal Skills

Concerto Acts Sec Design Management Consulting Patch Management Pools Sccm Infrastructure Overseeing Nortel Congestion Vendors Windows Iso Cost Seats Authentication Identify Trends Network Diagrams Incident Management Agile Methodologies Digital Preservation Windows Azure Vendor Coordination Business Transition Planning Operational Efficiency Acd Road Lld Sep Ira Redesigning E Pro Sme Offerings Business Requirements Capacity Management Third Party Wan Prince2 Gateway Management Revenue Design Vulnerability Assessment Computer Science Hsbc Route Security New Age Key Performance Indicators Skype Integration Data Backup Routers Dialers Icon Premises Application Packaging It Service Management Routing V11 Auditing Cubes Leadership Towers Wap Propose Execution Methodology Data Center Messaging Networking Local Area Network Forecasting Troubleshooting System Telecommunications Call Routing Ip Manage Teams Bangalore Team Management Layout Voice Dialer Management Switches Sage Act Reports Mobilisation Workforce Management Mirroring Internet Protocols Strategies Budgeting Managed Services Testing Training Policy Employee Training External Clients Customer Service Microsoft Certified Technology Enterprise Software Sla Verint Confidentiality Surveying Synopsis Mumbai Solution Mission Critical Internet Protocol Vpn Documentation Project Management Streamlining Advance Planning Mitigation Remote Access Cisco Routers Ip Pbx Reporting Forte Pre Sales Call Centers Commercial Real Estate Microsoft Service Delivery Vmware Ensemble Concepts .net Solo Information Technology Project Estimation Customer Relations Multiple Locations Voip New Delhi Lync Configurations Ocs 2007 Project Plans Operating Systems Network Infrastructure Accountability Applications Fidelity Mail Server Communication Business Analysis Technical Requirements Bangladesh Active Cost Savings Operations Direct Access Call Flow Ccna Organizational Culture Change Management Network Administration Business Consultancy Project Implementation Emergency Management Asia Pacific Sow Avaya Technologies Technical Support Project Planning Microsoft Certified Professional Data Driven Testing Project Scotland Sql House Ftp Facilities Management Armor Dashboard Tmg Mechanism 3rd Party Integration Data Migration Servers Pivotal Cloud Computing Passport Presentations Responsibility Internal Audit Synchronization Firewalls Rendering Vlan Cisco Systems Products Eservices Cab Cisco Technologies Genesys Efficient Executive Management Active Directory Itil Threat End To End Mcitp Target Costing Interfaces Office Communications Server Microsoft Exchange Commissioning Rbs Academic Momentum Connectivity Vendor Management Logic Gates Credentials Software Compliance Organizational Abilities Virtualization Ivr Lync Server 2010 Java Business Continuity Tdm Program Management Network Communications Internal Controls Telephony Journalism Reverse Proxy Manpower Extending Budgets Scanners Enterprise Voice Optimization Problem Solving Software Development Asterix Cluster Analysis Delivery Customer Base System Deployment Unified Communications Solution Architecture Americas Video Conferencing Dubai

Frequently Asked Questions about Ankur Singhal

What company does Ankur Singhal work for?

Ankur Singhal works for Jubilant Consulting

What is Ankur Singhal's role at the current company?

Ankur Singhal's current role is Co-Founder | CX & Cloud Services |Digital Transformation|.

What is Ankur Singhal's email address?

Ankur Singhal's email address is an****@****ail.com

What are some of Ankur Singhal's interests?

Ankur Singhal has interest in Animal Welfare, Education, Environment.

What skills is Ankur Singhal known for?

Ankur Singhal has skills like Concerto, Acts, Sec, Design Management, Consulting, Patch Management, Pools, Sccm, Infrastructure, Overseeing, Nortel, Congestion.

Who are Ankur Singhal's colleagues?

Ankur Singhal's colleagues are Jim Varkey, Neha Agarwal, Saiba Shankar, Mittal P., Megha Agarwal, Jaimil Vyas, Chaitalee Arora.

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