Ankur Singhal Email & Phone Number

Noida, Uttar Pradesh, India

As the co-founder of Jubilant Consulting, I am dedicated to transforming businesses through innovative solutions and strategic insights. With a passion for driving growth and a keen eye for identifying opportunities, I have helped numerous clients achieve their goals and exceed their expectations.At Jubilant Consulting, we specialize in providing tailored consulting services that address the unique challenges of each client. Our team combines expertise across various industries with a commitment to excellence, ensuring that we deliver results that make a lasting impact.With a background in business transformation, I bring a wealth of knowledge and experience to our clients. My approach is collaborative and client-focused, working closely with stakeholders to develop strategies that are both effective and sustainable. I believe in the power of data-driven decision-making and leverage the latest tools and technologies to provide actionable insights.Key areas of expertise include:Business Strategy DevelopmentProcess OptimizationMarket Analysis and ResearchProject ManagementLeadership and Team BuildingIn addition to my professional pursuits, I am passionate about continuous learning and staying ahead of industry trends. I actively participate in various professional networks and enjoy sharing insights through speaking engagements and thought leadership articles.At Jubilant Consulting, our mission is to empower businesses to achieve their full potential. Whether you are looking to streamline operations, enter new markets, or enhance your organizational capabilities, we are here to support your journey to success.Let's connect and explore how we can drive your business forward together.

Gurugram, Haryana, India

Lead teams of cloud and on-prem infrastructure solution architects along with implementation, support and operations team for Genpact Internal/External Customers.Certified on multi Cloud technologies (Azure, AWS ), Service Management (ITIL V3 foundation) , Automation, Devops (Azure DevOps, Ansible) and Robotic Process Automation (Automation Anywhere).--> Leading the Implementation, Governance and Delivery of Cloud/On-prem infrastructure--> Transition and transformation of Onprem infrastructure to Cloud platform helped saved 30% savings for client--> Setup of HA/DR strategy helped saved 20% downtime during technology outages.--> Re-Engineered and optimized infrastructure for 40+ application which saved 30% cost for cloud infrastructure.--> Helped Client expand availability to increase revenue from 10% to 25%.--> 5% -8% of resource hour savings for Genpact through automation and Innovation.Key Responsibilities include :--->Corporate IT Cloud strategy for Digital organization-->Cloud Operations (AWS/Azure) multi regions-->Performance monitoring and management-->Cloud Cost management - cloud commercial architect-->Cloud orchestration, Azure DevOps, GitHub, Jenkins, ansible-->Digital IT Budget planning (cloud, tool stacks, endpoints, resource management)-->Contractual Resourcing

Gurgaon, India

Experis IT is a part of the Manpower Group, the world leader in innovative workforce solutions, which creates and delivers high-impact solutions that enable our clients to achieve their business goals and enhance their competitiveness. With over 60 years of experience, our $ 22 billion company creates unique time to value through a comprehensive suite of innovative solutions that help clients win in the Human Age.Major Achievements :-Globally upgrade Lync 2010 to Lync 2013 & Skype For Business 2015 to external clients and Internal. Provide on-premises conferencing solution to replace multiple third party solutions resulting in significant cost savings globally.• Design and Implement LYNC globally; Migrate existing OCS infrastructure to New Age Lync 2013/SFB 2015. Solution designing for business units with in budget .• Identify retention and compliance requirements and implement journalism and archiving policies in accordance.• Documented processes related to the current and future messaging environment that included Exchange 2007/2010; Office Communication Server 2007 R2/Lync 2013/SFB 2015.• Providing L3 level support for all Messaging and Collaboration, Active Directory and Networking.• Part of redesigning team of global Active Directory.• Responsible for internal systems in Americas and Asia Pacific global Regions.• Designing and implementation for remote access solution/security solution for all Americas employees using Microsoft Direct Access/TMG/WAP.• Interface directly with management to create and implement SLA’s and business continuity plans in regards to all mission critical systems.Also ,Responsible for corporate IT services, formulating IT processes and controls, optimization of IT infrastructure, forecasting capacity management driven Confidentiality, Integrity and availability of mission critical services, accountable for audits, vulnerability assessment and threat mitigation, Business continuity and disaster Management.

Gurgaon, India

Act as the main interface for the Project during an execution . Responsible for overseeing telecommunication and converged systems projects from inception to deployment. Develop and maintain detailed project plans and other related documents based on the customer's project design.Responsible for the Genesys UC, GWFM(Genesys Work Force Management), Microsoft UC products with 3rd party integration and end-to-end deployment & Support.Responsible for the service & Project target revenues.Solution designing for contact center requirement, respond to RFP's and RFI.

Gurgaon, India

Act as the main interface for the Project during an execution . Responsible for overseeing telecommunication and converged systems projects from inception to deployment. Work with the internal Team and customer staff to identify project resources, tasks and take it further with responsibilities for complete life cycle.Develop and maintain detailed project plans and other related documents based on the customer's project design.Responsible for the Aspect UC, Microsoft UC products with 3rd party integration and end-to-end deployment.Plan and implement systems maintenance and administration alongside the System Admin team.Responsible for the service target revenues and Team Management and training for internal team and customers.Solution designing for contact center requirement on Applications and telephony, respond to RFP's and RFI.

Gurgaon, India

Act as the main interface for the Project during an execution . Responsible for overseeing telecommunication and converged systems projects from inception to deployment. Work with the internal AGC Team and customer staff to identify project resources, tasks and take it further with responsibilities. Develop and maintain detailed project plans and other related documents based on the customer's project design.Responsible for the Aspect UC, Microsoft UC products with 3rd party integration and end-to-end deployment.Plan and implement systems maintenance and administration alongside the System Admin team,

> Managing Implementation & support (offsite & onsite) of the Unified Communications solutions (mainly in contact center technologies) along with database management.> Project & Team Management.>Integartion of MS Exchange, Varient and Nice Call logger, Avaya definity, Nortel meridian and passport Muxes with Aspect Software UIP System.=>Consultancy in the Voice domain to the clients

Working for Aspect Software as a Technical Consultant for the Aspect® EnsemblePro and Unified IP platform for contact center solution with Asterix IP Pbx, OCS Integration , Email , Chat supporting corporate clients from APAC regions.Working on the following technologies as a Consultant : - Aspect EnsemblePro™ Dialer : This included setup, configuration, maintenance and troubleshooting of all the major components of the EnsemblePro™ system including the Client and Supervisor platforms , Reporting tool and Core servers - Sybase Database: Worked on the Sybase® Adaptive Server™ Enterprise database, an integral part of the EnsemblePro™ system. - Telephony: This involved working on issues related to the Aspect Digital communications processor (DCP) and related telephony systems in an ISDN environment. • Certified in the installation and support of the Aspect® Ensemble pro™ suite, UIP and Asterix IP PBX.

Shift Inchange :1. Taking care of Telecom/Network Equipments.2. Taking care of VoIP gateways, Mediant 2000 with Cisco AS5300.3. Voice related trouble shooting, IVR,VPN and etc...