Process Manager - Control Management
Current
May 2024 - Present
AeroLeads people directory · profile
Ankush Dixit Email & Phone Number
Process Manager - Control Management
at
American Express
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Process Manager - Control Management
Location
Gurgaon, Haryana, India
Company size
Who is Ankush Dixit? Overview
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Quick answer
Ankush Dixit is listed as Process Manager - Control Management at American Express, a company with 69113 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Ankush Dixit.
Ankush Dixit previously worked as Lead Analyst at American Express and Quality Expert at Bt Group. Ankush Dixit holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, A from S R Group Of Institutions, Jhansi.
Company email context
Email format at American Express
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American Express
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Profile bio
About Ankush Dixit
· Dedicated and dexterous professional with over 6+ years of experience in the Risk & Compliance domains, along with the competency in pre & post campaign management, OREs, CAPs, PRSAs & Controls.· Adroit in offering accurate training to new joiners as well as evaluating their respective performance to ensure that all the quality parameters are followed.· Acquainted in observing & devising effective strategies to augment the overall quality of the business unit while focusing on decreasing the dents in the system and ensuring quick remediations.· Proficient in adhering to the defined compliance policies & parameters along with conducting regular process-related audits to ensure that everything is being executed without any hurdle.
Listed skills include Presentation Skills, Team Building, E Commerce, Public Speaking, and 22 others.
Current workplace
Ankush Dixit's current company
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American Express
6 roles
Ankush Dixit work experience
A career timeline built from the work history available for this profile.
Lead Analyst
· Collaborated with onsite partners to design a workflow for online retail partner 'Rakuten', with the goal of driving $215 million in business via American Express card network for H1 2023.· Received the Director's Team Award for providing support during the high tide of Shop Small – LACC & Merchant Invoicing.· Provided training to new joiners and.
Jul 2021 - May 2024
Quality Expert
· The job involves monitoring and improving the customer experience process, including both voice and non-voice channels, with the aim of reducing customer churn and ensuring proper budgeting and streamlining of benefits. This monitoring is specifically for the pilot batch of a new product recently launched in the UK market.· Key deliverables of the.
Dec 2019 - Jul 2021
Quality Assurance Analyst
Urbanclap
· The job involves actively monitoring associates during customer interactions over voice transactions.· Created a quality sheet with macros to conduct daily audits of all lines of business (LOBs).· Perform live barging and snooping on alternate days to enhance overall net promoter score (NPS).· Conduct daily assessments and dip checks, providing real-time.
Oct 2018 - Dec 2019
Customer Experience Specialist
Urbanclap
Jan 2018 - Sep 2018
Recruiter
Jul 2017 - Aug 2017
Team & coworkers
Colleagues at American Express
Other employees you can reach at americanexpress.com. View company contacts for 69113 employees →
PS
Pedro Samano
Colleague at American ExpressChicoloapan De Juárez, México, Mexico, Mexico
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NK
Niharika Kumar
Colleague at American ExpressNew York City Metropolitan Area, United States
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MG
Maira Gorocito
Colleague at American ExpressGeneral San Martín, Buenos Aires Province, Argentina, Argentina
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KL
Karen Layne-Yorke
Colleague at American ExpressAjax, Ontario, Canada, Canada
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NA
Naimah Amin
Colleague at American ExpressAtlanta, Georgia, United States, United States
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LA
Lynn Ayers
Colleague at American ExpressWinder, Georgia, United States, United States
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MA
Martha Alicia Zavala Farfán
Colleague at American ExpressMexico City Metropolitan Area, Mexico
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SJ
Shawn Jackson
Colleague at American ExpressFountain Hills, Arizona, United States, United States
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AC
Ariti Chatterjee
Colleague at American ExpressIndia, India
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JL
Jingjin L.
Colleague at American ExpressNew York, New York, United States, United States
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Pedro Samano
Colleague at American ExpressChicoloapan De Juárez, México, Mexico, Mexico
View →
NK
Niharika Kumar
Colleague at American ExpressNew York City Metropolitan Area, United States
View →
MG
Maira Gorocito
Colleague at American ExpressGeneral San Martín, Buenos Aires Province, Argentina, Argentina
View →
KL
Karen Layne-Yorke
Colleague at American ExpressAjax, Ontario, Canada, Canada
View →
NA
Naimah Amin
Colleague at American ExpressAtlanta, Georgia, United States, United States
View →
LA
Lynn Ayers
Colleague at American ExpressWinder, Georgia, United States, United States
View →
MA
Martha Alicia Zavala Farfán
Colleague at American ExpressMexico City Metropolitan Area, Mexico
View →
SJ
Shawn Jackson
Colleague at American ExpressFountain Hills, Arizona, United States, United States
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AC
Ariti Chatterjee
Colleague at American ExpressIndia, India
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JL
Jingjin L.
Colleague at American ExpressNew York, New York, United States, United States
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3 education records
Ankush Dixit education
Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, A
S R Group Of Institutions, Jhansi
Soil Chemistry And Physics, A Grade
Jai Academy, Jhansi
Cbse, A+ Grade
Sun International School, Jhansi
FAQ
Frequently asked questions about Ankush Dixit
Quick answers generated from the profile data available on this page.
What company does Ankush Dixit work for?
Ankush Dixit works for American Express.
What is Ankush Dixit's role at American Express?
Ankush Dixit is listed as Process Manager - Control Management at American Express.
Where is Ankush Dixit based?
Ankush Dixit is based in Gurgaon, Haryana, India while working with American Express.
What companies has Ankush Dixit worked for?
Ankush Dixit has worked for American Express, Bt Group, Urbanclap, and Acs Group (American Cybersystems).
Who are Ankush Dixit's colleagues at American Express?
Ankush Dixit's colleagues at American Express include Pedro Samano, Niharika Kumar, Maira Gorocito, Karen Layne-Yorke, and Naimah Amin.
How can I contact Ankush Dixit?
You can use AeroLeads to view verified contact signals for Ankush Dixit at American Express, including work email, phone, and LinkedIn data when available.
What schools did Ankush Dixit attend?
Ankush Dixit holds Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, A from S R Group Of Institutions, Jhansi.
What skills is Ankush Dixit known for?
Ankush Dixit is listed with skills including Presentation Skills, Team Building, E Commerce, Public Speaking, Client Relations, Microsoft Powerpoint, Business Analysis, and Print Advertising.
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