I am a supportive, loyal, and calm team member as well as an organised and generous individual. I will always strive to use my strengths in order to deliver exceptional results. Over the last ten years I have worked and volunteered across various customer service roles ranging from hospitality, to finance, to community services. When not at work or university I love to cosy up with a good book, crochet, and travel.Currently, I occupy a dual role with Colony 47 Housing Connect as a Case Facilitator and Service Centre Administrator. Across my roles I efficiently assess and assist people with their housing needs. I accomplish this through building professional relationships on foundations of non-judgement, empathy, and solutions focused conversations. I am also undertaking my Master of Professional Psychology at the University of Tasmania. As part of this I am spending two days a week in the University Psychology Clinic as a Provisional Psychologist. Through this opportunity I have been able to develop my therapeutic and cognitive assessment skills with both adult and child clients. I love being able to provide a secure base for those I work with and supporting them to achieve their therapeutic goals. I am motivated to develop my skills further through stepping outside my comfort zone and taking on new challenges. I hope to utilise my degree in Psychology to better my community, especially in regard to vulnerable individuals and families.
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Provisional PsychologistUniversity Of Tasmania Psychology Clinic Jul 2022 - PresentHobart, Tasmania, Australia
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Case Facilitator And Service Centre AdministratorColony 47 Jul 2022 - PresentHobart, Tasmania, Australia -
Application AdministratorColony 47 Apr 2021 - Jun 2022Hobart, Tasmania, AustraliaContact people who have requested support to assess social housing eligibility and complete details applicationsComplete and update social housing and private rental incentive scheme applications through SHIPDemonstrate Advantaged Thinking and outcome based, customer centred communication practicesCommunicate demand characteristics to managementLiaise with external Support Workers regarding clients’ needs -
Customer Care SpecialistCommonwealth Bank Oct 2015 - Apr 2021Hobart, Tasmania, AustraliaPositions in general customer service and discovering customer needs based rolesProvide support with inductions of new recruits and relief management workHigh level phone communication, providing exceptional customer service, whilst adhering to metrics Assist in the event of an emergency as an allocated fire wardenHandle customer complaints including following up to resolveAdapt to change in practice and technological systemsMitigate risk to the customer, staff, and brand -
Sales AssistantBoots Uk Feb 2015 - Aug 2015London, United KingdomIncluded working on the registers (including self service), restocking, offering advice to customers and being involved in store promotions. -
WaitressThis Cafe Sep 2011 - Dec 2013Launceston, AustraliaRestocking, dealing with costumers and using a coffee machine and cash register.
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WaitressFranco'S Italian Restaurant Jan 2013 - Jun 2013Launceston, AustraliaRestocking, dealing with costumers, handling alcohol and using a cash register.
Anna Bailey Skills
Anna Bailey Education Details
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Professional Psychology -
Psychology -
Psychology -
St Patrick'S College (Launceston, Tasmania) -
Sue Ree'S Modeling And DeportmentFashion Modeling
Frequently Asked Questions about Anna Bailey
What company does Anna Bailey work for?
Anna Bailey works for Colony 47
What is Anna Bailey's role at the current company?
Anna Bailey's current role is Provisional Psychologist.
What schools did Anna Bailey attend?
Anna Bailey attended University Of Tasmania, University Of Tasmania, University Of Tasmania, St Patrick's College (Launceston, Tasmania), Sue Ree's Modeling And Deportment.
What skills is Anna Bailey known for?
Anna Bailey has skills like Teamwork, Self Management, Serve Alcohol, Creative, Dedication, Professional Presentation, Consistent, High Achiever, People Skills, Willingness To Learn, Cash Register, Customer Service.
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Anna Bailey
Experienced In Designing And Documenting Renovations To Increase Property Rental Returns And Sales Results.Sydney, Nsw1ibm.com
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