Anna Biddle Email & Phone Number

No matter where your company is going, Technocom is dedicated to helping you get there with non-stop service. Technocom’s first class service soars far above sales or technical support. By assessing each company’s current and future needs, Technocom offers solutions for connected copiers, printers and fax capabilities that save time and money. Then and.

Alpharetta, GA

• Recognized as Employee of the Month for November 2012 for demonstrating outstanding customer service skills and upholding the values of the company’s Quality Assurance Program
• Assisted in the formulation and execution of both internal and external multi-channel marketing campaigns
• Worked with multiple outside vendors, consistently negotiating to receive the best combination of price and quality
• Ensured complete customer satisfaction in every aspect of their experience with the firm, from initial greeting to final product fulfillment
• Managed the online ordering system for multinational corporations and assisted all customers personally and professionally throughout the order process
• Calculated appropriate mark ups and discounts on product, outside service and shipping costs

Alpharetta, Georgia

• Maintained inventories including but not limited to office, shipping, pre-press, paper and bindery supplies
• Answered and directed all phone calls in a timely, professional and polite manner
• Responsible for the planning and execution of company wide events
• Managed the logistics of all shipping/receiving ensuring correct and timely delivery
• Maintained and reconciled company cash accounts
• Promoted to Customer Service Associate within 6 months

Alpharetta, Georgia

• Attended and participated in PowerCore, a weekly B2B networking group
• Accompanied the CEO and Sales Manager on sales presentations, sales calls and corporate lunches
• Developed a general understanding of every aspect of a growing printing and marketing firm