Anna Crosby Woolford Email & Phone Number

Denver, Colorado, United States

Drives efficient and scalable implementation practices to support the launch and expansion of Guild’s employer and academic partnerships. Plays a key leadership role on the Marketplace Enablement (ME) team, one of Guild’s fastest growing functions. Responsible for identifying inefficiencies and driving measurable improvements, growing collaboration within and outside of the team, and ultimately enabling the ME function to deliver world-class implementations to our partners.

Denver, Colorado, United States

• Engaged with VP-level executives to champion key process improvement initiatives. Played a leadership role in building the scoping, sizing, and prioritization process for new deals, which has now processed 50+ deals• Hired and onboarded 2 new teammates, increasing the team’s capacity by 150%• Facilitated team retreats, weekly meetings and monthly DEI conversation series to support culture building in a remote environment• Continued to act as implementation owner for new employer partnerships from scoping through launch, significantly expanding Guild’s eligible student population and revenue opportunity (PepsiCo, Unilever, Sunrun, and Waste Management)

Denver, Colorado, United States

• Developed the Marketplace Delivery organizational structure, team scope, staffing model and job competency framework• Hired and built onboarding framework for 5 new teammates, increasing the team’s capacity by 250%• Championed key process improvement projects which benefited internal and external partners• Led quarterly OKR planning for the MD function, which led to 40+ process improvements• Led the development of standard client onboarding plans, process, and documentation• Liaised with Sales team to support late-stage deal conversion and increase speed to launch once signed• Continued to act as implementation owner for new employer partnerships from scoping through launch, significantly expanding Guild’s eligible student population and revenue opportunity (Chipotle, Quicken Loans, Five Guys, Taco Bell and Waste Management)

Greater Denver Area

Guild seeks to increase economic mobility for working adults in America, providing education and support to help every student survive and thrive in the economy of tomorrow. • Built v1 end-to-end partner onboarding process, organizational structure, documentation and definition of cross-functional roles & responsibilities • Acted as implementation owner for new employer partnerships (Lowe’s and Disney) from scoping through launch, and provided direct oversight by staffing and leading the cross-functional project teams for the lifecycle of each implementation, significantly expanding Guild’s eligible student population and revenue opportunity• Led company website branding and redesign effort, resulting in improved B2B marketing and employee experience • Partnered with VP of Product to design new, more efficient integration model for academic partnerships, resulting in faster, less costly academic partner implementations

Greater New York City Area

Retail Development Manager performs various functions in ensuring operationally effectiveplanning, tracking and executing of Retail Development projects.• Work hand-in-hand with the project teams (Real Estate, Design andConstruction) to create a mutual understanding of project deliverables and strategies.• Oversee all Development team reporting to ensure accurate reporting on keydepartment milestone metrics and deliverables.• Lead project managers in the arrangement and analysis of project budgets andschedules.• Ensure updated and accurate real estate pipeline reporting.• Review and report on Design timelines to ensure all projects are on schedule andalert teams to scheduling risks.• Partner with CM in the Operational aspects of large scale project management - to includecorporate office renovations, corporate lab projects, etc.• Train and mentor the development team and business partners on the use of project scheduling and cost management software.• Ensure adherence to internal store development team procedures andprocesses.• Supervise and mentor the Store Development Coordinator.

New York, New York

Development specialist for innovative and emerging leader in retail during an aggressive expansion initiative across the United States and Canada focused on successful development and build out of flagship and standard retail locations as well as showrooms and pop-up / concept shops. While in this role, I focused on: • Crafted departmental strategic plan, assisted in board budget setting for the year• Led implementation of cost and schedule management software, allowing for more efficient management of design, construction, and maintenance of 65+ retail locations and all associated CapEx spend• Introduced yearly performance goals and produced ongoing reporting on departmental performance to increase efficiency in budgetary spend and project scheduling• Led inter-departmental cost-reduction project to drive down cost of new store buildouts by 30% • Led national vendor RFP; sourced, evaluated, and onboarded scalable partners in design, construction, and procurement to reduce cost and material lead times • Managed corporate facility build-out and expansion projects

Greater New York City Area

While in this role I focused on: • Coordinated all facets of retail build-out project management including budget estimation and management, schedule management, design development, construction and inter-departmental operation to effectively manage ongoing corporate facility and retail build-outs ranging from $300K to $5M in value• Supervised and directed multi-disciplinary teams of contractors and employees in the design, construction, and launch of 45+ retail locations• Developed internal cost-management, contracting, design, and construction processes to improve project management efficiency and cross-functional coordination, including creation of scheduling and cost-tracking tools, scaling project completion from 5 to 25 stores per year• Trained 6 project managers and various other team members, developed standard new hire trainings for successful onboarding• Liaised with Real Estate team to provide input on leases, work letters, and budget estimates for internal deal approval• Created retail standards specification book for internal and external reference to improve standardization of facilities

Greater New York City Area

Project coordinator for innovative and emerging leader in retail during an aggressive expansion initiative across the United States and Canada focused on successful development and build out of flagship and standard retail locations as well as showrooms and pop-up / concept shops. I joined the team as the fourth team member with less than 10 stores built and helped to project manage the buildout of 45 new locations (and counting), developed document, bid, contract and invoice processes from scratch, sourced and onboarded new vendors and team members, developed templated project schedule tracking and departmental reporting, created store standards guide to capture all equipment, specifications, designs, and finishes, and lead interdepartmental communication.

Greater New York City Area

Greater New York City Area

Performed basic administrative tasks, prepared, proofread, and edited legal and other documents, authored blogs, handled travel arrangements, performed internet and other factual research on human rights issues.

Greater New York City Area

Supported program staff through legal and factual research on initiatives concerning U.S. national security policy, torture and other cruel, inhuman or degrading treatment, secret detention facilities, and military justice issues.

Colorado Springs, Colorado

Navigated the complexities of non-profit data collection and website management. Researched and contacted organizations and charities across the country independently, gathered key strategy, impact and finance data to evaluate the efficiency and effectiveness of these organizations in pursuing their mission.

Colorado Springs, Colorado Area

Researched U.S. oil interests, their impact on foreign policy, and climate change. Worked specifically on the climate change chapter of Professor Andrew Price-Smith’s upcoming book, compiled data, found scholarly articles applicable to the topic, and discussed findings.

Kapchorwa, Uganda

Lived in Kapchorwa, Uganda for six weeks working with IACU doing field research on female genital mutilation in the Kapchorwa, Kween, and Bukwo Districts. Performed solo trips, traveling up to 4 hours by dirt bike and interviewing first hand sources, including child and adult victims, mutilators, law enforcement, and policy makers. Wrote a 65-page research paper on the stigmatization of female genital mutilation and the effect of the implementation of Uganda’s 2010 Anti-FGM Law on the social and economic construction of the affected communities.

Core: Credential For Readiness

HBX CORe (Credential of Readiness) is a 160 hour certificate program on the fundamentals of business from Harvard Business School. CORe is.

Bachelor Of Arts (Ba), Political Science And Government, African Studies, 2013

Activities and Societies: Women's Varsity Lacrosse Team

Development Studies, 2011