Currently working as the UK Customer Support Manager.

Managing a fleet of 200 vehicles nationally. Long term rentals, leases and option to purchase schemes.Communicate and liaise effectively between customers, accounts and rental branches.Arrange quotations for personalised vehicles. Working with dealers to negotiate on behalf of customers Monthly forecasting – growth, sales, retention and arrears.Involved in fleet planning and forecasting.

Manage every aspect of an account, sales in, sales out, credit limits, logistics, ordering, fleet, marketing, education & training.Achieve sales objectives individually and as a teamMonthly forecasting 24 months in advanceTerritory and time managementTarget driven role Building relationship with accounts and head officeDaily, weekly and monthly reporting for consumer and internal management

Managing a virtual fleet of 550+ vehicles in East Anglia.Communicate and liaise effectively between customers, accounts and rental branches.Monthly forecasting – growth, sales, retention and arrears.Involved in fleet planning and forecasting alongside Acquisitions, Vehicle Repair and Resale departments. Cost control - analysis and forecast, vehicle utilisation, fleet mix and reducing downtime.Regional training of all staff at 24 rental locations including responsibility of health and safety through regular branch audits

Provide exceptional customer serviceMaximise incomeFleet growthTarget driven Strong cost controlManage the collection of arrearsMarketing the local area for new businessManage office staff and driversProvide training and development for the graduate trainee programme

Supporting two Sales Managers for the East of England region. Experience internal and external communicationOpening business accounts Sending trade referencesAssigning Corporate rates Maintaining fleet insurance for Corporate, Dealership and Body shopsPrepare monthly forecasts and reports for sales and area managersAttend sales meetings Assist in training branch staff on business rentalMaintain a professional working relationship with customers, Head Office, branch employees, UK and US Corporate Office

Full responsibility to assist the Assignment Consultant with administration. Process weekly payroll for 60-90 temporary employees. Process timesheets and prepare all tax documentation. Organise regular marketing projects and updating websites. Meet, greet and interview potential candidates.