Greet clients and direct them to the services that they need. Answer phones and direct calls to the department needed. Record transportation incoming calls in log book, call clients back and give time of pick up, call driver for return transport. Food Pantry- have clients complete application,(if needed) log their data in computer, and service them with food. Give indigents resident vouchers and snack packs for stay at the Salvation Army. Record donations from donors.

Personal Home Health ProviderMeals preparation ,assist with bath,dressingShoppingHousekeepingProvide transport services to doctors’ appointments

DISASTER HOUSING ASSISTANT PROGRAM CASE MANAGERFebruary 1995 to April 10,2011Complete needs assessment on participants in the programProcess requests for release of confidential informationAudit participant files for accuracy and verify all information is completeMaintain compliance with city orders and federal regulationsProcess operative reports, communicate upcoming meeting and deadlines Resolve participates complaints and follow upPhone Bank Operator SupervisorDisaster Response Team- coordinate bus transportation, shelter and social services in Bryan TX for residents of GHA.Learning Center CoachMaintain an efficient and profitable Learning CenterMaintain weekly and monthly HUD reportsPerform field trips for studentsTeach adult GED and Basic ComputerObtain training and social services needs for eligible residents