Customer Service Specialist, Cashier
CurrentRunning all of the days reports from multiple different machines for bookwork. Starting the process of the bookwork upon arrival, counting and organizing the money once retrieved from the store safe. Filing all the days paperwork correctly to be sent off to the main office.Greeting customers and providing excellent customer service is the biggest part of my job. Keeping an accurate till is vital, as well as having organized legible paperwork. Writing and receiving orders on a weekly basis. Checking in freight shipments is something completed multiple times a day. Once checked in invoices must be correctly filed immediately.As pre writers enter the building having them sign in is a workplace policy enforced by the cashiers. Answering the phone in a professional manner, while continuing to assist customers.Mostly cash and credit card transactions are completed but some check and contactless payments are also utilized.There are times when working with the public that situations get escalated, or tense so a confident and problem solving attitude are very important