Anna Graves Email and Phone Number

Currently in this position, I have 21 BA's under me we have been doing the Medicaid Unwinding PHE our contract is coming to an end. My job duties were to monitor and train them, in monitoring them I entered their time daily, monitoring their calls, answering their general questions, having one-on-ones with them and team meetings. Making sure our daily duties were done smoothly and advising them of changes and policy procedures. Making spread sheet for them of workable clients.