Anna Hartley Email & Phone Number

White Plains, NY

• Register and admit patients efficiently in outpatient or inpatient departments
• Schedule patients for outpatient appointments and procedures
• Verify and accurately input demographics and insurance information
• Provide excellent customer service skills to patients
• Admit patients into the hospital, as per physician's order, and coordinate bed assignment
• Trained in multiple departments: Surgical Ambulatory, Medical Ambulatory, Radiology, Cardiology, Admitting, Bed boards, Addiction Recovery Center, Wound Care, and the Emergency Department.

New York, New York

• Created database for AFA’s Excellence in Care (EIC) Dementia Care Program of Distinction sites and specialists.
• Provide operational oversight for AFA’s training and education division, Dementia Care Professionals of America (DCPA).
• Maintain database of trained professionals and sustaining regular communications with professionals as needed.
• Coordinate educational workshops and social activities for healthcare professionals and community members.
• Coordinate implementation of training products and resources, including facilitating training and educational presentations.
• Provide operational oversight for AFA's EIC Program

• Conduct literature reviews on best practices in MHPSS during humanitarian crises and general community health work.
• Research current successful innovations and write a report on programs that are found under the key area of MHPSS and the integration of MHPSS into other public health services.
• Assist in building our knowledge base around monitoring and evaluation techniques for measuring global mental health programs.

Greater New York City Area

• Analyze and interpret quantitative and qualitative data
• Conduct literature reviews
• Create surveys and questionnaires to be administered to subject participants
• Coordinate recruitment efforts to attract qualified subjects
• Complete data entry and management

Greenwich, CT

• Promoted and demonstrated exceptional customer service skills to builds relationships with clients and community.
• Achievement of all expected financial goals.
• Constantly achieved or exceeded personal sales goals (15-20%), store sales goals, and performance metrics.
• Assisted in store visual merchandising.
• Assisted in store operations, including inventory control, store maintenance, and administration.
• Exemplified team work with store management and sales team.

Greenwich, CT

• Achieved and surpassed individual sales goal and help the team reach store and regional sales goal.
• Assist in visual merchandising and other duties.

Master’S Degree, Clinical Psychology

Bachelor'S Degree, Psychology

Activities and Societies: Delta Phi Epsilon