Anna Nizio Email & Phone Number

Warsaw, PL

Warsaw, Masovian District, Poland

• Leading business process transformation projects, including process optimization & automation and supporting ERP implementation in back office functions (finance, HR, logistics)
• Design and implementation of Shared Service Centre organizations for companies from public and private sector
• Business performance metrics design and implementation (KPI’s/SLA’s/OLA’s)
• Building project plans, conducting data gathering workshops, providing process analysis and mapping, designing to-be status and delivering fit-gap analysis
• Main clients: Lumileds, DR.Max, Hager, Bosch, Auchan

• Managing multinational team of 60 FTEs responsible for service delivery in digital marketing area (EMEA markets)
• Performance monitoring and reporting (including revenue, productivity and quality KPIs)
• New markets rollouts
• People development of 5 direct reports (Team Leaders)
• Identifying areas for improvement, leading optimization and standardization initiatives

Warsaw, Masovian District, Poland

• Main responsibilities:
• Migration of PtP processes to new SSC location
• Building of a new PtP team, setting up performance goals and key performance indicators
• Defining the strategy for process optimization and standardization within PtP area

Warsaw Area, Poland

• Main responsibilities:
• Building of a new team within new company structure, set goals and perform regular performance evaluations of staff members, coordinate team meetings to ensure constant communication within the team
• Centralized governance of global PtP processes provided by external business partner (BPO)
• Monitoring of Accounts Payable, Payments, Vendor Master Data, T&E and CRC processes, improvement actions and best practice implementation; identification and timely resolution of process related issues in cooperation.
• Contribution and delivery of various projects / continuous improvement initiatives within PtP area: systems / applications implementation, migration of new markets to shared service, master data process centralization.
• Assuring robust compliance environment with applicable policies, procedures and processes

Warsaw Area, Poland

• Managing a team of 10 associates supporting SSC processes:
• AP and T&E workflow applications maintenance (Concur, Bottomline Transform)
• Master Data Maintenance (employees and suppliers data updates)
• Quality Assurance - Business Process Optimization area (e.g. reviewing SSC processes in order to identify automation and optimization opportunities, participation in finance & IT area transformation project for 7 APAC.

Warsaw Area, Poland

• Business Process Optimization (document process flows, create Visio process maps, recommend automation and improvements, define transition / implementations plans)
• Global and regional SLAs & KPIs design, development and tracking
• Leading Concur implementation project in EMEA region
• Driving F&A activities outsourcing in few European countries

Warsaw Area, Poland

Member of SAP implementation project team.