Anna Priscilla Melo Email & Phone Number

Provided account management, user enablement, and facilitated sales expansions.- Analyzed customer’s environment via operational assessments and discussions to promote the highest application of ExtraHop in their business environment.- Engaged ExtraHop end users, to provide targeted assistance and enablement.- Assessed customer’s needs and coordinated.

Remote

Provided onboarding, account management, and user enablement.- Engaged ExtraHop end users, to provide targeted assistance and enablement.- Led and facilitated new customer’s initial onboarding, and introduction to the tool.- Assessed and documented customer’s health status on a regular basis, to improve engagement strategy.- Worked with a diverse.

Tampa/St. Petersburg, Florida Area

Responsible for business development, identifying new opportunities, cultivating target accounts, and managing the sales pipeline, forecast, and performance reports for Veritas, BlueCat and VAR channel partners.- Partnered with Inside Sales, VAR Sales Reps, and manufacturer AE’s to expand and close business.- Provided marketing event campaign analysis for.

Austin, Texas Area And Remote

Provided support to the Apple Retail Genius bar for over 500 stores world-wide, handling inbound escalations regarding iPhone and iPad cellular activation. Reviewed, processed, and tracked product replacement orders for South America.- Collaborated with the iPhone engineering team to help prevent fraud across iOS devices, producing savings for the company.

Austin, Texas Area

Taught Portuguese as a second language, covering grammar, comprehension, and practical speaking of Brazilian Portuguese for classes up to 12 students.

Austin, Texas, United States

Drove new membership sales and managed contract renewals, billing, and general office management duties.

Master'S Degree, Elementary Education And Teaching, 3.83

Bachelor Of Business Administration (B.B.A.), 3.6