Anna Petrenko Email and Phone Number

• Prepared and issued invoices to clients, ensuring accurate billing and timely payments through QuickBooks Online.• Coordinated the registration and onboarding process for new employees, facilitating a smooth transition into the company.• Managed and tracked employee hours, ensuring accurate payroll processing.• Collected payments from customers, maintaining financial records and following up on outstanding balances.• Monitored and tracked orders, ensuring timely delivery and customer satisfaction.• Managed inventory levels, conducting regular audits to maintain adequate stock.• Oversaw office supply management, including ordering and replenishing as needed.• Handled office correspondence, ensuring efficient communication within and outside the organization.

Single Origin Coffee specializes in sourcing green coffee beans from various countries.

Globalfaces is a fundraising partner specialized in creating personal connections that inspire long-term donor relationships.

Identifying data sources Collecting relative data Organising data in to usable formats.

I volunteered for a non-profit organization in Cologne as a project manager, and was able to launch 2 Ukrainian art exhibitions, 2 concerts and 2 movie nights that generally reached 20.000 people, who donated 500.000 EUR. This money were spent on purchase of SUV and rescue packs with medicaments for the needs of Ukrainian Army.

Solving technical issues for clients with VoIP service. Helping with the adjustement of the networking for the clients with IP telephony.

Customer support for the software. Was helping customers with the set up of the software, answering billing questions, providing further information about the services