Anna Ryan Email & Phone Number

County Dublin, Ireland

County Dublin, Ireland

• Customer Service
• Answering all incoming calls / emailing / post & courier services / ordering of stationery & office supplies / cheque handling
• Encouraging customer use of online portal & value-added servicesMaintaining customer accounts
• Manage and maintain tender accounts including all admin and building relationships
• In depth daily and monthly reports to key customer & public bodies
• Responsible for collating accurate weekly pricing notifications for all customers Team driven targets – (Online portal usage & Value-added services uptake)

County Dublin, Ireland

• Customer service focused role
• Following up on issues when needed
• Acquired the role of gas expert
• HBM Trained – Currently Part of the HBM Team
• Achieving daily targets of NPS and AHT, encourage team mates to achieve targets also
• Supporting line-managers and colleagues

County Dublin, Ireland

• General clerical duties e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk, etc.
• Working as part of a team in delivering services
• Dealing with the public/customers e.g. responding to queries and providing information
• Information Technology usage e.g. word processing, spreadsheets, database, email and internet
• Data entry – certifying medical certificates onto the ISTS system
• Handle couriers and deliveries and distribution of post

County Dublin, Ireland

• Answering all incoming calls / emails and re-routing them to relevant parties
• Meeting & greeting visitors ensuring they sign in & know where to go
• Dealing with client enquiries at reception
• General administration duties, photocopying, filing, typing etc.
• Sending, logging & making out invoices for groups & handling cash / cheques
• Use of Microsoft Office Outlook Calendar for organisation of rooms & bookings

Advanced Ecdl, Ecdl, Advanced Ecdl Certificate

Core Ecdl, Ecdl, Ecdl Certificate

City & Guilds London Advanced Diploma, Diploma In Hotel, Reception & Business, F.E.T.A.C Level 6 Award & City & Guilds London Advanced Diploma

Certificate In Business Studies Secretarial (Bbssx), Office Management & Secretarial Studies, F.E.T.A.C Level 5