Anna S. Email & Phone Number

Skokie, Il

Processes new customer applications with credit limits subject to Credit Manager's approval.Determines credit worthiness by analyzing Dun & Bradstreet, calling bank and trade references.Releases orders.Contacts customers proactively to resolve issues prior to the invoice date.Contacts customers regarding past due balances.Maintains and updates accurate customer account notes.Completes credit references.Submits and responds to Creditworthy's Credit Alerts.Problem resolutionResearches and resolves deductions and disputes.Processes and reviews account adjustments, small balance write offs and credit memos.Communicates in written and verbal form to express problematic situations and potential solutions.Collaborates with Sales, Customer Service and other departments to resolve customer disputes.Complies with departmental policies and procedures to ensure metrics are met.Special projects as required.

Granted open account credit terms.Determined credit worthiness by analyzing Dun & Bradstreet, calling bank and trade references.Released orders.Contacting customers proactively to resolve issues prior to the invoice date.Contacting customers regarding past due balances.Problem resolutionAnalysis of bi-weekly open order reports.Research and resolve deductions and disputes.Communicate in written and verbal form to express problematic situations and potential solutions.Collaborate with Sales, Customer Service and other departments to resolve customer disputes.Complying with departmental policies and procedures to ensure goals are met.Special projects as required.

Contacted customers regarding payments on past due balances.Released customer orders on hold by analyzing payment history.E-mailed invoices and statements to customers as needed.Processed credit card payments by customers.

Managed an account portfolio of 300 customers.Reduced the over 60 day balance from 24% to 12% in 18 months.Worked directly with customers to reduce account balances that have accumulated beyond contractual terms. Followed up with customers to ensure the resolution of disputed items.Prepared paperwork for international shipments and Letters of Credit.Applied cash toward customer accounts.

Handled customer inquiries. Processed orders and shipments.Performed invoicing and created credit and debit memos.Made federal tax deposits.Processed commissions.Applied cash toward customer accounts.Prepared journal entries.Prepared general ledger entries and financial statements.

Managed an account portfolio of 534 customers.Granted open account credit terms.Determined credit worthiness by analyzing financial statements, Dun and Bradstreet, calling bank and trade references.Approved orders on assigned accounts.Prepared mechanics lien forms.Worked directly with customers, dealers and branch personnel to collect past due balances.

Responsible for a portfolio of approximately 1500 accounts.Worked directly with commercial and residential customers to reduce account balances that have accumulated beyond contractual terms. Followed up with customers and branch offices to ensure the resolution of disputed items.

Managed the entire credit and collection function.Processed Letters of Credit and UCC filings.Processed weekly payroll with ADP.Processed commissions.Determined credit worthiness by analyzing financial statements, Dun and Bradstreet, calling bank and trade references.Authorized to set credit limits of up to $50K.Applied cash toward customer accounts.Maintained and adjusted customer accounts.Assisted in the filing of various tax returns and forms. Worked with outside agencies.Performed other accounting functions.Managed office services.