• Orchestrate venue scheduling and logistics for seamless events, maximizing resource efficiency and client delight.• Champion proactive client service, expertly resolving conflicts and channeling feedback to fuel continuous improvement.• Drive strategic decision-making by analyzing banquet data and delivering insightful reports with actionable recommendations.

• Elevated brand presence through sales, events, and strategic partnerships.• Assessed event performance with critical analysis and customer insights.• Managed social media to increase sales, promote partnerships, and highlight events.

• Cultivated strategic partnerships with local attractions, broadening company reach and boosting brand awareness.• Improved problem-solving and positive culture.• Ensured exceptional service quality through training, communication, support resources, and a 98% online transaction success rate.

• Boosted sales (10% corporate, 15% venue) exceeding revenue targets through strategic initiatives.• Executed high-profile ministerial events and led Asia Pacific travel seminar sales, demonstrating full-cycle event expertise

• Handled marketing events for major clients in Singapore and Asia.• Planned all corporate events, trade shows, international meetings, corporate retreats.• Participated in venue scouting, location décor and full performance set-up.

• Managed both private events and corporate functions for 3 brands.• Generated new sales while achieving stated targets for existing accounts.• Supervised team of event planners, assistants and hiring support of staff and caterers.

* Assisted in project planning and management of the three performing arts venues.* Implemented SOP, rental rates, contract terms, marketing content for website.* Managed government seminars and corporate events across the school facilities.

* Managed both marketing events and corporate functions across 11 outlets – fourrestaurants, four bars, two dance clubs and a beach café.* Increased corporate customer base by building awareness of the chain by buildingnetwork with clients, event organizers and public relations companies.* Maintained company accounts, including briefing, and negotiating prospective clients.* Conducted reports and analyses of business achievements, opportunities, and targets.