-Processed manual cash transactions while simultaneously taking customer orders for over 30 hours a week during the summer -Exemplified excellent customer service skills by upselling specialty items, memorizing the menu and prices, and relaying information from guest to cook in an efficient manner -Educated new employees on food safety protocols, cleaning procedures, and the typical day-to-day workload to promote a healthy and functional work environment -Gained the ability to work under pressure and multitask while remaining calm in a busy setting

-Oversaw chapter cash collections and outstanding payments within a $100,000 checking account to ensure the financial health of the chapter-Managed Billhighway, Alpha Omicron Pi’s system for all chapter finances, to collect and bill chapter dues to current members -Created and maintained chapter budgets by the deadlines established by Alpha Omicron Pi’s headquarters -Presented information regarding revenue, expenses, and percentage of dues paid at weekly chapter meetings

-Administered over 100 COVID test tubes a day to university students and staff at several different locations across campus -Enforced health and safety protocols by regulating hand sanitizing stations, monitoring social distancing amongst patients, and providing surgical masks to those in need-Demonstrated professionalism and protect patient rights by complying with the HIPAA Privacy Rule

- Hosted four office hours per week and assisted in answering content-related questions for 700+ students - Composed exam questions to appear in an introductory course for 4 exams throughout the semester- Completed FERPA, HIPAA, and sexual harassment training