• Manages learning product development lifecycles, including design, production, deployment, evaluation, and update.• Evaluates customer feedback to improve the learning experience.• Develops customer education strategy in collaboration with the Product and Marketing teams.• Manages courses, learning paths, certifications, and analytics in the LMS.• Designs and tracks metrics and boards to evaluate customer engagement with the learning products, focusing on product adoption.

• Analyzes client goals and desired outcomes to create a high-level design framework for innovative and engaging learning solutions.• Designs framework with experience guidelines, modalities to use, and interaction details for key activities for various clients.

• Led content development and training initiatives for the ASAM CONTINUUM Software, including the development of live, self-paced and hybrid training. • Participated in the planning, creation, implementation, and evaluation of live and online educational activities and resources related to ASAM CONTINUUM products.• Developed branded learning materials using the Adobe Suite, Articulate 360 and Camtasia. • Designed interactive eLearning products using Articulate Storyline and Camtasia and manages those products in ASAM’s LMS (Elevate).• Designed supplemental learning materials like handouts, user guides, reports and templates using the Adobe Suite products (primarily InDesign, Photoshop and Illustrator). • Collected and analyzed data to develop recommendations and strategic plans for ASAM CONTINUUM implementations. • Consulted subject matter experts, stakeholders, and product managers to develop, review and update learning materials and learning events. • Identified user needs and develops user engagement strategies to assist ASAM CONTINUUM users with the successful implementation of the CONTINUUM software in their workflow and provide ongoing support.• Supported content development for The ASAM Criteria and its derivative products, focusing on the development of the 4th Edition of the ASAM Criteria.

• Planned and executed the recruitment and selection process for each annual NSL delegation.• Fully designed the curriculum for the summer NSL program.• Planned and executed outreach to potential speakers, subject matter experts, and contacts in the field of peace work in order to create a rich and empowering curriculum for the NSL summer program delegates.• Arranged meetings and work placements for Israeli and Palestinian delegates at Congressional offices. • Performed outreach to communities, professionals and organizations who would like to invite participants of New Story Leadership as guest speakers. • Identifies advocacy opportunities and arranged frequent trips to congressional offices and NGOs to highlight the important work that is being done by the organization to promote peace and leadership in Israel and Palestine.

• Coordinated National Screening Committee meetings - meeting support, meeting preparation, meeting attendance. • Logged and updated data in multiple databases to keep track of the application and review processes. • Attended and facilitated meetings and prepared the committee decisions for transmission to the Department of State and the Fulbright Commissions Follow up. • Coordinated with the Fulbright Scholar team and worked on improving the different processes in both departments. • Coordinated Regional Peer Review meetings - meeting support, meeting preparation, meeting attendance. • Followed up with peer reviewers to make sure everything is ready for the review meetings. • Conducted technical review of Fulbright Scholar applications. • Followed up with Fulbright Scholar applicants to obtain required missing materials. • Logged and updates data in multiple databases to keep track of the application process. • Supported the Application and Selection team as well as the Recruitment team.