Anna A. Email & Phone Number

Seattle, Washington, Us

Responsible for all aspects of user research relating to the Zillow Loans product line - top business priority for Zillow. Leading a team of User Experience Researchers across a complicated cross-functional landscape, including buyers' experience, real estate agent's experience, and internal-facing loan officers' experience. The projects involve managing a multitude of product, design, business, and other stakeholders, as well as supporting the team through the challenges of strategic shifts and competing priorities. Overseeing and directing quantitative and qualitative work, as well as AI-focused research.

New York, Ny, Us

Menlo Park, Ca, Us

Lead a team of 18 User Experience Researchers (with 4 direct manager reports) in order to deliver high-impact insights and strategic guidance that drove the development of messaging products across the Facebook Family of Apps (Messaging on FB, Messenger, and portions of Instagram messaging), including now publicly launched Community Chats. Mentored and coached managers, including those outside of my team with a focus on research excellence and evangelism.

New York, Ny, Us

Grew and lead a high-performing team of user researchers from 0 to 18, including managing managers. Emphasized the creation of a diverse and high-functioning team. Ensured successful scaling of user research across multiple product pillars by closely collaborating with cross-functional stakeholders. Emphasized strategic research that allowed the team to impact product strategy in significant ways and lead the team through the IPO.

New York, New York, Us

Built a UX research program at the company from the ground up. Evangelized research to the executive team and the company at large, resulting in UX research becoming a key aspect of product development.

Mountain View, Ca, Us

Worked in the Apps domain, with the focus on Editors (Google Docs, Spreadsheets, and Slides) for Enterprise, for both web and mobile.

Mountain View, Ca, Us

As a User Experience Researcher in Corporate Engineering division, lead the research efforts on multiple projects, from inception to release, including a high-stakes effort to launch a user-friendly mobile suite of applications for the internal use of all Googlers. In addition, lead the research efforts for the Google-wide internal search engine and homepage serve (an essential sources of information for all of Googlers), as well as a number of other internal projects.Taught the following courses:- Surveys 101 (Surveys 101: How to design great surveys)- Qualitative coding with nVivo

Mountain View, Ca, Us

Lead a number of complicated research projects covering the entire spectrum of the Google online advertising world: from AdSense to Display Ads and the full spectrum of advertiser and publisher tools (formerly known as DoubleClick).

Master Of Science (Ms), Human Factors In Information Design

Ba, Cognitive Science And Film Studies