Annabelle Wright Email & Phone Number

• Ensured labor, COGS and budgets were effectively managed• Developed training program for new staff, built a team and carried out training for all staff at the restaurant• Developed standard operating procedures for the CaliiLove brand• Managed all operations systems (third party ordering, scheduling, payroll and POS systems)• Food and beverage management including quality control, ordering and inventory control• Increased management's effectiveness by recruiting, selecting, orienting, training, coaching, counselling and disciplining team leads.• Investigating and resolving food quality and service complaints.

A bespoke travel company with a portfolio of prize-winning high-end wilderness safari lodges in East Africa. • Overseeing sourcing and supply chain for 3 remote safari lodges• Reduction and cost control, expenditure and payroll.• Implemented quality control process and effective cost reduction.• Handled imports and exports of shipping containers• Created training plan for new staff• Food and Beverage design and controls• Coordinating and overseeing construction, repairs and improvements• Maintenance and repair budgeting for three locations• Developed Standard Operating Procedures• Oversaw safari logistics with many client trips• Controlling the training and development of the staff.

Built in partnership with the Africa Wildlife Foundation, Clouds Mountain Gorilla Lodge is a community-owned boutique resort in a remote corner of Uganda. The primary goal of the business is conservation of the mountain gorillas through growing the local economy while still delivering world class service. • Oversaw both Front and Back of House• Guest relations• Managed/supervised and trained a team of 30 staff• Hosted donor groups• Liaised with potential donors and volunteers• Re-launched shop and gallery, curated works of artists and artisans• Designed and developed menus• Budgeted and managed supply lists and inventory • Handled payroll and petty cash• Event Coordination

• Drafted itineraries, created traveller custom booklets and their unique web pages (eachclient has their own website)• Coordinated domestic and international travel arrangements, including booking airfare,hotel and transportation.• Composed and drafted outgoing correspondence

Think Kitchen (Stokes) – Halifax, Nova Scotia• Customer Service in person and on the telephone • Demonstrated use and care of merchandise.• Stocked shelves and supplies and organized displays.

The Lord Nelson Hotel – Halifax, Nova Scotia• Skilfully promoted items on beverage lists and restaurant specials.• Consistently provided professional, friendly and engaging service.• Set dining tables according to type of event and service standards.

• Meet and greet clients• Dealing with special requests• Trained the housekeeping staff• Processed Reservations• Managed Petty Cash and shoppinglists on a tight budget• Successfully planned and executedcorporate meetings, lunches andspecial events for groups

Culinary Arts/Chef Training, Distinction

Bachelors Degree

Education record

Ib Diploma