General Manager Operations
Current- Ensured labor, COGS and budgets were effectively managed
- Developed training program for new staff, built a team and carried out training for all staff at the restaurant
- Developed standard operating procedures for the CaliiLove brand
- Managed all operations systems (third party ordering, scheduling, payroll and POS systems)
- Food and beverage management including quality control, ordering and inventory control
- Increased management's effectiveness by recruiting, selecting, orienting, training, coaching, counselling and disciplining team leads.