Anna Furr Email & Phone Number

California, United States

California, United States

San Francisco Bay Area

- define and communicate a clear product strategy aligned with the overall business goals and objectives- conduct market research, system and internal process analysis to identify opportunities for improvement and innovation in the Membership & Billing field- analyze user data, key performance indicators, and other metrics to inform decision-making and drive improvements- possess a strong technical background to effectively communicate with development teams, understand technical constraints, and make informed decisions- collaborate with cross-functional teams, including software developers, quality assurance, and designers, to ensure successful product development and delivery- work with finance teams to analyze the financial impact of product decisions and ensure that the Membership & Billing projects/improvements contribute to the overall financial health of the organization

San Francisco Bay Area

- Managed internal web tools/projects from conception and design to development and implementation - Created and maintained projects roadmaps, backlogs, and documentation such as PRDs, user stories, user/logic flows, functional specifications, and wireframes- Planned and prioritised development resources/activities across multiple internal projects - Worked closely with QA on acceptance testing and leading the project to launch- Worked closely with cross-functional teams to gather and validate the requirements, clarify scope, refine technical capabilities- Helped define and refine working processes in order to maximize efficiency in constantly evolving environments- Worked in collaboration with several team members overseas

- Helped in managing the Business Analysis department workload, including resource allocation and performance tracking.- Helped develop training plans for new team members and facilitate professional development of existing team members and acted as a tutor.- Spearheaded initiatives aimed to improve the company processes related to business analysis.- Overseed business analysis phases on key projects, actively engaged in project management activities.- Helped with the BA resources allocation and onboarding for new projects.- Fulfilled the responsibilities of the BA team lead: overviewed the overall progress of the BA team, aligned the priorities of the team members, performed quality checks of the deliverables, and provided feedback to the team members.- Worked directly with the main stakeholders to define the scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities.- Developed and executed a customer-focused product roadmap, in-depth plans, and major project milestones using Atlassian stack. - Tracked project statuses and provided updates to upper management.- Worked in collaboration with the team leads to manage and optimize the task distribution, resource management and resolve all possible issues.

- Facilitated the negotiation of requirements amongst multiple stakeholders.- Worked with key stakeholders and performed in-depth analysis of business and software requirements.- Assisted in the project management process according to Agile (Scrum/Kanban)methodologies, organised and maintained multiple project streams.- Created and supported BA Agile backlogs: filed and prioritized initiatives based on customer needs and requirements.- Fulfilled the responsibilities of the BA team lead: overviewed the overall progress of the BA team, aligned the priorities of the team members, performed quality checks of the deliverables and provided feedback to the team members.- Worked in collaboration with the team leads to manage and optimize the task distribution, resource management and resolve all possible issues.- Improved the BA work visibility: specified the workflow for BA tickets and created clear and up-to-date Jira boards accessible by all stakeholders and team members.- Lead the design and analysis processes from problem definition to implementation.- Developed and supported BA assets in Jira, Confluence, and Microsoft Visual Studio Team Services: project proposals, vision & scope documents, software requirements specifications, summaries for new features and change requests.

- Participated in requirement discovery sessions and related communication between the customers and the development team.- Analyzed customer’s requests & requirements for the development of custom software. - Performed the competitors’ analysis and analysis of the existing customer solution to gather the ideas for the product backlog.- Translated business and end-user needs into clearly structured and defined requirements specifications including technical implementation details.- Supported Agile development process by leading sprint planning sessions, sprint demos & tracking project requirements & documentation using Atlassian project management tools - Jira and Confluence.- Participated in daily Scrum meetings, gave short reports about the tasks in progress, outstanding questions and blockers.- Ensured efficient communication with distributed teams of engineers and product owners.- Contributed to system design by providing detailed requirements, business rules, wireframes, solution diagrams and other detailed deliverables.- Participated in biweekly demos of the implemented functionality: performed the UI demos.

Master'S Degree, Mathematics

Graduated with additional qualification: Translator in the field of professional training.

Bachelor'S Degree, Applied Mathematics And Computer Science