• Develop Cognos reports for the electric transmission area.• Development and maintenance of the Operations Workforce Tracking Tool, both the input site and the associated dashboard and reports.

• Developed, delivered, and maintained in Cognos around 30 different reports in 9 Information Security topic areas, as well as the 10 Executive Summary reports, over 25 monthly reporting cycles.• Functioned as Business Analyst for my report areas, mostly in Data Protection, but in Identity & Access Management and Third Party Information Security Assessment as well. • Contributed to pilot of Information Security Analytics project, developed in Cognos Dashboards.

• Assume responsibilities for Product Manager role for internal application Activities & Assets Automater (AAA)• Project management of Verse Technical Enablement workshop development• Promote workshops, tools and Innovation Center events through various channels of communication• Coordinate monthly operational review meetings for IBM Collaboration Solutions brand including scheduling meetings and creating presentations• Lead the process of provisioning Softlayer machines for use… Show more • Assume responsibilities for Product Manager role for internal application Activities & Assets Automater (AAA)• Project management of Verse Technical Enablement workshop development• Promote workshops, tools and Innovation Center events through various channels of communication• Coordinate monthly operational review meetings for IBM Collaboration Solutions brand including scheduling meetings and creating presentations• Lead the process of provisioning Softlayer machines for use with the Connections 5.0 and Portal 8.5 workshops• Manage Documents of Understanding for Social Solutions, including IBM Collaboration Solutions, Application Development, and Ready for Social Business• Coordinate team of co-ops• Manage internal DeployC resource request process• Participate in Employee Charitable Contribution Campaign as canvasser in 2014 & Coppell site coordinator in 2015 Show less

• Run weekly, biweekly, and monthly reports in Excel on internal education as well as workshops and consultations for business partners• Create ad hoc reports and graphics for management and executives• Transition current reports into Cognos• Moderate online meetings and conference calls for internal training sessions• Build survey tool for worldwide managers within the organization for employee skills certification • Coordinate IBM resources to work with IBM Business… Show more • Run weekly, biweekly, and monthly reports in Excel on internal education as well as workshops and consultations for business partners• Create ad hoc reports and graphics for management and executives• Transition current reports into Cognos• Moderate online meetings and conference calls for internal training sessions• Build survey tool for worldwide managers within the organization for employee skills certification • Coordinate IBM resources to work with IBM Business Partners• Co-author of IBM Redbook "Reliability and Performance with IBM DB2 Analytics Accelerator Version 4.1" Show less

• Executive Dashboard: gather requirements for dashboard, validate data with Toad for Oracle and Cognos• Process Improvement: meet with managers and directors to gather and record processes and tools, create online forms and research workflow solutions, create template for recording processes and procedures• Project Management: run reports in Planview and update projects dashboard, understand new project processes and communicate changes to project managers, work with project managers… Show more • Executive Dashboard: gather requirements for dashboard, validate data with Toad for Oracle and Cognos• Process Improvement: meet with managers and directors to gather and record processes and tools, create online forms and research workflow solutions, create template for recording processes and procedures• Project Management: run reports in Planview and update projects dashboard, understand new project processes and communicate changes to project managers, work with project managers to resolve issues with their projects• Patient Safety Awareness Program: research patient safety topics and the relationship with IT, serve on three patient safety subcommittees including creating a graphic representing survey results and analyzing interview data, write patient safety policy for Baylor Information Services, write outline for the ongoing Information Services Patient Safety Awareness Program• Management Communications: create reports to be presented to upper-level management, write communications to be sent to various areas, present information to managers and work with managers to resolve problems Show less

• Answer reference questions in all subject areas• Assist with library instruction for students• Assist with collection development

• Cataloging of gift scores and books as well as retroactive copy cataloging of LPs using OCLC Connexion and Millennium• Digitize music materials of various types• Metadata entry for the University of North Texas Digital Library

• Assist with library instruction for students and music faculty• Create and maintain LibGuides for a wide variety of music-related topics• Answers reference questions from patrons in different formats, including in-person, phone and email, and in various degrees of complexity• Staff the reference and circulation desks

• Respond to phone, email, and in-person reference questions from patrons across the country for the general collection and special collections• Assist with collection development; for example, creating a list of Baroque Operas recommended for acquisition• Responsible for music library in absence of full-time librarians• Train student assistants in circulation procedures and Music Library and Audio Center policies and procedures• Assist with maintenance of the Music Library… Show more • Respond to phone, email, and in-person reference questions from patrons across the country for the general collection and special collections• Assist with collection development; for example, creating a list of Baroque Operas recommended for acquisition• Responsible for music library in absence of full-time librarians• Train student assistants in circulation procedures and Music Library and Audio Center policies and procedures• Assist with maintenance of the Music Library website• Design and create displays in public areas• Work with scores and manuscripts in the special collections, organizing and assessing new materials for inclusion, as well as facilitating archival preservation and creating a finding aid for the collection• Digitize music materials of various types• Metadata entry with MARC cataloging Show less

• Manipulated audio equipment to allow patrons to listen to recordings on-site• Answered reference questions in person and over the phone• Circulated items to patrons• Organized and shelved returned items

• Assisted with the teaching of Music Appreciation for non-music majors for two semesters• Used Blackboard course management system to monitor online class discussions, evaluate online assignments, and keep track of all grades for the class• Taught small group sessions of around 20 students; presented lectures and led discussions• Lectured to the entire section of 200 students• Graded papers and other assignments• Proctored all examinations