Anna L. Email & Phone Number

Saint Paul, Mn, Us

Minnesota, United States

Designed, Developed and Maintain a new Salesforce instance with CPQ and TaskRayWorked with department heads to identify areas within Salesforce where we could automate the processManage a small Salesforce teamMaintain access to all system tools including Okta, Celigo, Salesforce and Tableau for 150+ usersHelped reduce tech spend by identifying duplicative software within business systemsManage relationships and contracts with all tech stack vendorsProvide guidance to departments on where software could improve workflow and increase efficiencyDevelop training programs and job aids for new processes across multiple business system toolsTech Stack: DocuSign, Atlassian, Celigo, NetSuite, Tableau, Okta, Azure, Salesforce, TaskRay, HubSpot, ZoomInfo, BenefitFlow, Salesloft, Monday.com and TropicKey Accomplishments: Successfully built and launched a brand new Salesforce instance from the ground up and on time. Provided training, job aids and business process documentation for the new instance. Connected outside databases to allow the flow of data to and from Salesforce to increase efficiency and reduce the number systems users needed to work in.

Maintained and updated Salesforce databaseProvided continued education on Salesforce updates for current employeesAssisted in training new employees on the Salesforce platformContinued to consistently grow business in hospital and physician sector Provide continued customer service to over 200 current KEDRAB accountsContinued collaboration with Territory Managers in addition to working closing with Regional Sales Directors Provided monthly market intel and analysis to management Managed a team of clinical specialists and retention specialist

Continued maintence of Salesforce database Continued to provide Salesforce education to current employeesConsistently exceed monthly and yearly goals to grow business in hospital and physician sector Assisted with the launch new product into the US marketCollaborated with Territory Managers to educate and inform key decision makers

Maintained and updated Salesforce databaseProvided continued education on Salesforce updates for current employeesMaintained a large portfolio of accounts ranging from 15 to 2,000 annual syringes

Coordinated multiple property events Maintained brand standards Curated social media content, advertisements and press releases

Analyzed sales reports to ensure proper ordering, inventory and placement of productPrepared purchasing orders for retail and operational itemsMaintained knowledge of the budget to ensure orders did not exceed the budget

Craft media kits, creative commercial scripts, corporate/local reports and event presentations. Implemented and executed National Sales orders, promotions and traffic.

Assisted in updating and maintaining Salesforce databaseAssisted in the implementation of new inventory control software Created training manuals for the new inventory software

Informed clients about Clinique and the productsBooked follow-up appointments and calls with clientsStayed informed of new products and keep my clients informed Provided the best client care to new and established clients

Oversaw the scheduling of tee times and insure good management of schedulingMonitored the time of play and actions for golfers on the courseEnforced proper rules to maintain a safe environmentDeveloped proper communication skills while being around a diverse population

Bachelors Of Arts, Communication Studies

Education record