Anna Åkerlund Email & Phone Number

Netherlands

Amsterdam Area

• Prepare and develop technical demonstrations of our software in order to explain our company's products or services to customers• Discuss and invoke conversation around needs and pains in the HR tech space with customers• Collaborate with sales teams to understand customer requirements and provide sales support both before and during calls• Listen to potential customers' technical requirements and needs and relay this feedback/information back to the product for development• Solicit and log client feedback and evaluate the data to create new sales and marketing strategies to target customers• Assist in training members of the sales team on the technical aspects of the company's products and services

Utrecht, Netherlands

In addition to responsibilities outlined in my previous role, the Senior role involved leading a team of 2 Pre-Sales Consultants.

Utrecht Area, Netherlands

Acting as a bridge between the customer and the company, my role is to ensure that client requirements are understood and communicated internally to all relevant teams. Managing client expectations and ensuring customer satisfaction through leading calls and meetings and ensuring that projects are delivered on time. Key responsibilities include but are not limited to the following:• Supporting Business Development and Commercial teams in communicating our serviceto customers, interpreting their requirements and liaising with our internal IT, Developmentand Operations teams to design end-to-end solutions.• Taking responsibility for technical pre-sales scoping through to operational deployment,including capturing requirements, solution architecture and design, costing, resource planningand management, customer stakeholder management, assessing commercial opportunities.• Involvement in defining and deploying pilot / proof of concept activities.• Involvement in authoring responses to RFP / RFI proposal requirements and submissions forprojects to ensure excellence and consistency across our service delivery strategy.• Taking an active role in technical delivery of projects and analysis of relevant technicalsolutions.• Acting as a product / service technical ‘genius’ to colleagues by ‘translating’ servicetechnicalities into commercially orientated features and benefits.

Amsterdam Area, Netherlands

Similar to my previous position as a Team Lead, I manage a team that ensures the acquisition, processing and delivery of all European Rich Media content for Gracenote's clients globally.Key responsibilities include but are not limited to:• Coaching, motivating and leading a team of 30.• Conducting yearly performance appraisals.• Building and maintaining strong relationships with clients and content providers.• Directing workflow, updating and training new and existing team members, communicating and troubleshooting issues.• Collaborating closely with the technical operations staff to ensure support and development of new and existing tools.• Assisting senior directors and VPs with all Rich Media related matters.• Establish and maintain high standards for quality, accuracy, timeliness and the efficient deliveryof images to meet KPIs.• Setting up and leading meetings with clients and content providers, as well as internal meetings and presentations.• Full hiring responsibilities.

Amsterdam Area, Netherlands

My first task in this role was to set up the image department from scratch in the Amsterdam office. Parts of the responsibilities of this was to develop strategies, set up workflows, conduct interviews and train the team. In this position I manage a team that ensures the acquisition, processing and delivery of all European image content for a number of major clients. Furthermore, I collaborate closely with the global teams to ensure appropriate image coverage for all content relevant for European products.Beyond the operational responsibilities I provide pre- and post-sales support for key accounts in close partnership with the regional technical account management teams, both in day-to-day operational questions as well as in projects. Key responsibilities include but are not limited to:• Direct workflow, updating and training new and existing team members, communicating and troubleshooting issues.• Collaborate closely with the technical operations staff to ensure to ensure support and feature development for new and existing tools.• Identify new possibilities and trends to increase quality and design of images.• Assist directors with any image related matters/needs.• Develop strategies for new and existing major clients.• Set up and lead meetings with clients and content providers, as well as internal meetings.• Conduct yearly and non-scheduled appraisals to provide feedback to the team regularly.• Maintain strong relationships with clients and content providers.• Full hiring responsibilities.I work closely with offices and teams on a global scale, and also lead a team in our Mumbai office.

Amsterdam Area, Netherlands

As an International Channel Editor, my job was to provide TV listings to primarily the Scandinavian markets. Key responsibilities include but were not limited to:• Enter and create TV listings into internal database.• Translate and create exciting synopsis for TV, VOD and OVD content.• Contact content providers to retrieve accurate program information.• Research incomplete listings and retrieve accurate information.• Internal communication with global offices.

Sydney, Australia

TellUs was a worldwide lead generation company. As an Account Manager, my role was to manage a large range of clients in my portfolio with a focus on Australia, New Zealand and Asia. Key responsibilities include but were not limited to:• Establish and maintain strong client relationships.• Identify sales opportunities.• Troubleshooting issues.• Prepare for and lead client meetings.

Rotterdam Area, Netherlands

TellUs was a worldwide lead generation company. As an Account Manager, my focus was to bring in new clients with a primary focus on the Swedish market. Key responsibilities include but were not limited to:• Cold-calling moving businesses, offering them to be a part of our website to receive leads in their field (mainly international movers).• Using marketing tools such as LinkedIn and email to attract new clients.• Translating websites from English into Swedish.

Kristinehamn, Sweden

OKQ8 was one of Sweden’s largest fuel companies. Key responsibilities include but were not limited to:• Managing the opening and closing of the store.• Assisting customers with their cars such as spare parts, oil, polish etc.• Managing the post office system and receiving and sending mail.• Trailer and car rentals.

Kristinehamn, Värmland County, Sweden

Short-term work, filling in for one of the managers who was off sick for a few months.Opening and closing the shop, placing orders for the shop, trailer rentals and general shop-work.