Manager conversations with their people have a HUGE impact at work. At least 70% of employee engagement depends in them. But how to lead them? That's not so easy.Whether you're looking to build your own skills or are a people/HR leader looking to help others grow their confidence and capability, three aspects matter:1. CONVERSATION FRAMEWORKS. In other words, a set of steps that guide you through each face-to-face discussion from start to (successful) finish.2. EXAMPLES OF REAL-LIFE WORDS that work. Words that help you open each conversation in the best way possible, and that you can adapt them to your own style and situation.3. PRACTICE. There's nothing to beat it. Other than feedback on the real thing!I'd be delighted to have a chat about how best to support you in building the skills you need. My team and I offer: 📌 LIVE SKILLS TRAINING: Workshops that give you chance to try out the skills in a safe environment. These use your own real-life examples, absolutely NO role-plays. 📌 DO IT YOURSELF: Videos, a step by step guide, slides and more that you can brand in your own logo and deliver in-house. 📌 YOUR PERSONAL HANDBOOK: ‘NOW You're Talking! The manager's complete handbook to leading great conversations at work - even the tough ones’ pulls the top 20 conversations together in one place. Described by the HR Director Magazine as 'Such a great book, and a fantastic resource for any manager', it will give you the confidence you need to manage your team.