Pr And Communications Manager
Bloomfield Hills, Michigan
• Developed and implemented strategic communications plans and content calendars • Managed public relations, including corporate and franchisee news, crisis communications, and thought leadership• Researched, wrote, and executed a variety of content for internal and external (B2C and B2B) audiences, including executive communications, e-newsletters, blog articles, automated email campaigns, e-books, guides, infographics, webpages, social media, and marketing materials• Optimized content for search engines• Created landing pages, content offers, emails, and inbound marketing workflows via HubSpot• Collaborated with in-house subject matter experts and keynote speakers to prepare content such as presentations, program guides, and handouts for regional and national events• Edited team members’ work • Revamped communications structure to franchise owners and corporate team members, which included the launch of a weekly employee communications newsletter to keep the corporate office team informed, aligned, and coordinated about projects, initiatives, and communications to franchise owners• Ensured consistency in messaging and adherence to brand standards; created and implemented a new writing style guide• Trained and consulted franchise owners on marketing tools and strategies such as email marketing, digital marketing, brand materials, media relations, and reputation management to help them grow their busines